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許瓈云 (Jennifer)

你好! 我是許瓈云

於2020年底畢業於澳洲昆士蘭大學的人力資源管理碩士。
為人細心謹慎並具親和力，樂於溝通與團隊合作，也擅長獨立作業與按照優先順序處理事務。
在過去的行政助理工作及餐廳工讀生工作經驗中，展現高度機動性、多工處理及時間管理；並且與顧客進行良好的溝通與服務。

具有熱忱及積極進取的態度，對人力資源管理有高度興趣，期許未來能夠深入人力資源領域，

累積人脈，發揮專長與經驗，並與公司一起成長。


Hi I am Jennifer. 

Major in Human Resource Management. Good at both teamwork and independent work, used to prioritize and complete things. Passionate about learning new things. Attentive and cautious, good at observing and listening. Be willing to provide help and suggestions. 


In previous job experiences, demonstrated high mobility, multi-tasking and time management skills. Coped with customers through good communication and coordination. Full of enthusiasm for human resource management, and hopes to go deep into related fields. 


Career goals are to accumulate contacts, give full play to expertise and experience, help the company solve problems, develop talent recruitment, employee relationship management and welfare planning, establish brand image, and grow with company.  


人力資源管理 Human Resource Management
KEELUNG，TW
[email protected]

工作經歷 Work Experience

衍生工程顧問有限公司, 行政助理(兼職), Nov 2017 ~ Dec 2020

機動性高，多工處理，時間管理
High mobility, multi-tasking, time management

1. 處理行政事務及文書作業

Dealing with administrative affairs and paperwork
2. 翻譯文件 

Translating documents
3. 資訊統整及歸納

Information integration and summarization
4. 協助短期招募

Assisting short-term recruitment

DNC Grand Canyon South Rim, Cashier/ Food prep/ Food server, Jun 2017 ~ Oct 2017

餐飲服務
尖峰時段客流量大，客戶應對及溝通協調
Customer response, communication and coordination 
1. Yavapai Lodge Kitchen 餐飲服務人員：負責出餐叫號以及基本餐點製作；桌邊清潔服務及回應客人需求。 

Yavapai Lodge Kitchen Catering service staff: Responsible for meal assembling and basic meal preparation; table cleaning service and response to customer needs.

2. Yavapai Coffee Shop 收銀員/ 餐飲服務人員：收銀、咖啡及其他飲品製作、基本餐點準備。 

Yavapai Coffee Shop Cashier / Catering Service Staff: Cashier, coffee and other beverage preparation, basic meal preparation.

晶宴涮涮鍋, 餐飲服務生, Mar 2016 ~ Sep 2016

客戶應對及溝通協調

Customer response, communication and coordination 

1. 內部準備 

Internal preparation
2. 顧客服務：帶位、點餐、餐點介紹、上菜、桌邊服務、回應顧客需求

Customer service: taking seats, ordering, providing meal introduction, serving, tableside service, responding to customer needs
3. 桌面與環境清潔 Table and environment cleaning

中原大學 , 暑期工讀生, Jul 2015 ~ Oct 2015

副校長秘書室及事務組

Worked at Vice President and Secretary's Division
處理行政事務及文書作業 

Dealing with administrative affairs and document work

學歷 Education

Queensland University of Technology (QUT), 碩士學位, Human Resource Management, 2019 ~ 2020

學習專業知識，自主學習，並多向發展

Professional knowledge, self-learning, and multi-directional development

中原大學, 文學士（BA）, 應用華語文學系, 2013 ~ 2017

參與教學實習，應用所學專業，學習人際應對及溝通

Participated in teaching practice program, applied professional knowledge, interpersonal coping and communication skills  


相關技能 Skills

語言能力

英文 精通
 　　 TOEIC 840分；IELTS 7分
中文 母語
台語 生活會話

文書處理

1. Microsoft Office 
2. 文件或資料輸入建檔處理 Data input and file processing
3. 文件收發與檔案管理 File receiving and management
4.文件檔案資料處理、轉換及整合工作 Information and data processing, conversion and integration


相關經驗 Other Experience

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QUTTSA 台灣學生會 校園會員招募

Campus member recruitment

  • 擔任統籌負責人 In charge of the event. 
  • 作業繁複且極需團隊的合作，但是過程相當愉快且獲益良多。 Complicated work that requires the cooperation of the team, but the process is quite pleasant and rewarding. 
  • 2日共招募到近90位新舊會員。Nearly 90 new members joined in 2 days. 
  • 活動籌備內容包含: 
    • 向學校登記攤位 Booth registering 
    • 攤位布置: banner、傳單、QR code等 Booth layout arrangement: banner, flyer and QR code 
    • 與廠商洽談宣傳事宜:以宣傳換取攤位贈品 Negotiating with sponsors 
    • 人力配置: 前置作業、宣傳、及活動當天的工作人員 Work allocation: Preparatory work, event promotion, and staffing on the day of the event

QUTTSA 台灣學生會 幹部招募

Committee members recruitment

  • 擔任統籌負責人 In charge of the event. 
  • 由實際操作了解與熟悉人資管理招募作業。 
  • 成功招攬財務、美工、活動、攝影及公關人才共8位 Recruited 8 talents in finance, artistic design , event planning, photography and public relations 
  • 活動籌備內容包含: 
    • 1. 前置作業: 與幹部討論設定篩選條件、預期職位及責任內容、建立申請表單 Prerequisite tasks: Discuss with the cadres to set the screening conditions, expected positions and responsibilities, and create application forms 
    • 2. 人力配置: 安排美宣繪製招募海報、安排小編編寫文案及張貼貼文 Work allocation: Arrange staff to design recruitment posters, arrange staff to write and post recruitment information 
    • 3. 後續作業: 審閱履歷、安排面試、進行面試訪談、結果通知、工作銜接與訓練事宜 Follow-up work: reviewing resumes, arranging interviews, conducting interviews, notification of results, work connection and training matters

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大學系上活動策劃-校園傳情活動

Campus event

  • https://www.facebook.com/tcslxiselollipop 
  • 活動粉絲專頁約800人按讚。 About 800 people liked the fan page. 
  • 擔任統籌負責人 In charge of the event. 
  • 此為與別系合辦之活動，目的為吸引全校師生前來攤位購買傳情物品，再由活動單位將商品轉送給特定對象。This is a joint activity with other departments. The purpose is to attract teachers and students of the school to come to the booth to buy teaser items, and then the activity unit will transfer the goods to specific objects. 
  • 活動的策劃，除全面的考量外，也仰賴團隊合作及熱忱。 團隊溝通中，前置作業討論、意見分享、進度回報及事後檢討都非常重要。 In addition to comprehensive considerations, event planning also relies on teamwork and enthusiasm. In team communication, pre-work discussion, opinion sharing, progress report and post-event review are all very important.  
  • 活動籌備內容包含: 
    • 1. 策劃活動所有事宜: 訂定活動主題、訂購商品、文宣、攤位安排等 All matters of planning the event: setting the theme of the event, ordering goods, promotional posts, booth arrangements, etc. 
    • 2. 分配人力及工作 Work allocation 
    • 3. 攤位布置及宣傳等 Booth layout and promotion 

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