毛冠婷 Zona Mao

Product Owner

Digiwin Software 鼎新電腦股份有限公司 • May. 2023 - Present

• Plan and prioritize product backlog of software online shop and backstage management system .
• Hold cross-functional meetings and track bug fixing and project deadlines.
• Balancing the requirements of stakeholders, and ensuring the outcome meets their expectations.
• Define and organize more than 15 features, translate features into well-defined product requirements including user stories, PRD and test criteria.
• Analyze and visualize product data to develop business strategies and define product objectives.

Project Manager

AIcool 誌彙科技有限公司 • Oct. 2020 - Apr. 2023

• Defining feature scope and planning workflow of Live Chat SaaS/SDK and AI Live Chat SaaS. 
• Coordinate with clients and stakeholders,  set priorities and delegate tasks in the team.
• Schedule product milestones and bug tracking, identify and manage project risks.
• Working with overseas engineers, designers, and IT of clients.

Product Manager

Teamdoor 友睿資訊股份有限公司 • Oct. 2019 - Sep. 2020

• Participate agile methodology, co-work with R&D and designers to make sprint tasks complete .
• Building visualize dashboard by Metabase, GA, GTM to build data dashboard.
• Accomplished 100+ businesses signing up through content marketing and SEM.
• Growth profitability by building partnerships with over 20 businesses, including Gogoro、Wemo and Pinkoi.

Business Development

Yourator 友睿資訊股份有限公司 • Apr. 2018 - Oct. 2019

• Account management with more than 200 businesses, such as Garena, JKOSpay, Honestbee.
• Consulting for employer branding solutions. Make Average Transaction Value increase 25%, YoY increase more than 20%. 
• Build customer relationships, improve NDR and Product Lifetime Value. Help define and consult recruitment problems from clients. 
• Hosting 3 job fairs with over 60+ enterprises each, and over 2000 people join in.

Marketing Intern

Wakey 日行學旅股份有限公司  •  Aug. 2017 - Oct. 2017