Lilian Cassaigne

Customer Service

After almost 3 years working as a logistician in France, I chose to relocate to
Taiwan. I would like to bring my West European marketing / logistic or Customer
Service knowledge to an international company.

  Taipei, Taiwan


Work Experience

Logistician  •  Cricel

Account Manager for an international company, RhinoShield, responsible for the downstream processes.
RhinoShield logistic representative for social media influencers supply.
Multitasks agent, stock management, B2B orders preparation, products returns management.
Webmarketing for and Cricel com : Google ads campaigns and planification of a web marketing and communication strategy.

mars 2018 - octobre 2020

Tour Guide  •  Domaine d'Ognoas

Tour guide and selling force of spirits : perform sales pitch and engage with customers to close deals. Create long-lasting customer relationships.
Manage a Facebook page and copywriting for the website.
Organize spirits receptions and openings.

mai 2017 - janvier 2018

Community Manager  •  Médoc

Internship at a local community administration.
Redesign the website and conduct an opportunity analysis for social media.
Creation and management of a Facebook page.

avril 2016 - août 2016


Apr 2018 - Jan 2020

Université de Toulouse I I

Field of study

2015 - 2016

IUT de La Roche sur Yon Université de Nantes

Professional Bachelor. TIC-Social Media and Community

2014 - 2015

IUT de Ponsan Université Toulouse III DUT


2012 - 2014

IUT Blagnac-Toulouse II

Computer Science



  • Communication Strategy
  • Planification
  • Community
  • Analysis
  • Digital Communication
  • Opportunity Analysis
  • Returns Management
  • Stock Management
  • Administration
  • Web Marketing

  • English — Professionnel
  • French — Natif ou Bilingue
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