Lindsay Crowder

Career Objective

Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals. 

  Barnsdall, OK 74002, USA

Work Experience

September 2022 - April 2023

Provisioning Support Analyst

Diversified Systems Resources


  • Maintained an organized work environment by filing documents properly and archiving old records as needed.
  • Maintained detailed records of customer interactions and troubleshooting steps taken.
  • Utilized strong communication skills to explain complex technical concepts in a clear and concise manner.
  • Provided technical assistance and support to customers via telephone, email, and remote access tools.
  • Documented all actions taken while resolving customer inquiries in accordance with company policies.
  • Collaborated with other departments within the organization to ensure customers receive accurate information regarding their inquiries.

March 2019 - Present

Owner/Operator

Self Employed

  • Managed the daily operations related to customer service, inventory management, and marketing.
  • Defined strategic plans and kept business on track to meet objectives.
  • Monitored industry trends to identify opportunities for improvement.
  • Analyzed financial data to ensure optimal profitability for the company.

April 2021 - May 2022

Habilitation Training Specialist 

Bios Corporation 

  • Demonstrated excellent communication skills when interacting with clients and their families.
  • Familiarized myself with each individual clients needs in order to provide personalized assistance.
  • Assisted clients with bathing and grooming to encourage personal hygiene.
  • Developed a trusting relationship with clients while respecting their privacy and dignity.
  • Maintained accurate records of clients care services provided.
  • Utilized problem solving techniques when dealing with difficult behaviors from clients.
  • Administered medications according to physician instructions.

Education

2006 - 2010

Pawhuska High School

Basic studies

Skills

   Budgeting and cost control      Financial Planning      Retail Operations      Customer Service      Data Management      Sales Oversight      Business Marketing      Team Training and Development      Documentation   

Languages

   English — Professional   

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