Liraz Yakobovich
y[email protected] • (+972) 52-8721403 • Tel-Aviv, Israel
IT Project Manager with over 10 years of experience in a variety of IT roles: Salesforce Project Manager & Implementer, Productivity Cloud Solutions Specialist, SharePoint Consulting, IT Project Management, System analysis, Business analysis, Systems Management, and System Integration, knowledge management.
Technologies
CRM System: Salesforce CRM (Service, Sales, Marketing) Salesforce Hands-on work: Workflows, Workflows Rules, Flows, Process Builders Setting Data Model, Creating Reports & Dashboards, Configuring Formula Fields, Validation Rules, Managing Users & Permissions, Setting Workflows & Actions, Approval processes.
Dynamics CRM 365 (Service, Sales, Marketing)
Productivity Cloud Solutions: Office 365, SharePoint Online, Exchange Online, Lync Online.
Web Technologies: SharePoint 2013, SharePoint 2010, SharePoint 2007, HTML, CSS, Basics of JavaScript and JQuery
Tools: SharePoint Designer 2010/2013, PowerShell, InfoPath 2010/2013, Visio 2010/2013
Databases Technology: Microsoft SQL Server 2012/2014
OS Exposure: All Windows OS Versions, Windows Server 2003 /2008 / 2012, Linux
Core Competencies
Miss Productivity
Strategic Productivity Cloud solutions
Creativity
Technology Passionate
Marketing Genius
Customer Service Oriented
Results Oriented
Solid Communication Skills
Getting Things Done!
Enthusiastic With a Can-Do Attitude
Creative Problem-Solving Abilities
Fast and Self Learner With Strong Analysis Skills
Leading Projects
Kal-Ram’s public company site.
Mekorot Development & Enterprise Public Company Site
Israel Defese Forces
Hativat Habika Site
Professional Experience
Kal Ram LTD, Salesforce Project Manager & Implementer, 2016 - Present
* Implementation & delivery of Salesforce CRM projects, including automation processes, testing.
* Analysis & Design of company’s business processes and needs based on Salesforce CRM.
* Salesforce Hands-On Work: Experience in Implementing both Sales Cloud and Service Cloud application with involved Customizations Objects fields, Workflow Rules, Workflows & Actions, Approval processes, Flows, Process Builders, Setting Data Model, Rules, Profiles, Sharing Rules, Validation Rules, Formula Fields, Creating Reports & Dashboards, Managing Users & Permissions.
* Experienced in Training and Mentoring team members with product knowledge and Business Processes.
* Managed the projects throughout all various stages, while upholding project management principles.
*Lead projects meetings and delegating development tasks to the project team using TFS.
Copera Inc, Professional Services & Cloud Productivity Specialist, Jul
2016 - Dec 2016
Managing technical aspects and Pre-sale, sales and post sales for SMB customers with Microsoft’s Productivity Cloud solutions, architecting tailor-made customer solutions, building relationships, communicating solution strategy and product offerings, and providing technical expertise, support, and training to sales and customers. creatively problem-solving for analyzing and translating complex customer requirements and business problems and designing/implementing innovative custom solutions. offering the highest level of customer service satisfaction. Increasing work capacity in over 50% per client on a monthly basis.
Mekorot Development and Enterprise Ltd, IT Project Manager,
2013 - 2016
One stop shop full management of IT Project. Initiated and Successfully managed and lead to completion a company intranet project (built on SharePoint 2007 environment), includes 25 internal team sites. Managed effectively steering committee, including senior management, decision makers, R&D, implementers, and designers.
Implemented cloud system for managing engineering projects in Israel and abroad in SharePoint Online Platform.
Kal Ram Ltd, SharePoint Specialist and System Analyst, 2012 - 2013
Drove the adoption of productivity cloud solutions: Office 365, SharePoint Online, Exchange Online, Lync Online to reduce IT Burden and improve employee effectiveness.
M.I.S. Marketing Information Systems, Operations Manager of Mystery Shopper and Director of information systems, 2010-2012
Recruiting, training and directly managed team of 50 service controllers, worked for strategic customers. Successfully delivered operating cost savings of thousands of shekels on a monthly basis, using Microsoft Excel formulas and calculations.
* Directed the IT discipline Located and repair hardware and software malfunctions.
* Installed servers (Terminal Server 2003 and Exchange 2003); installed backup servers and AD.
* Handled PC computers, supported internal customers of the company and its branches, performed Remote Desktop testing.
Garnered numerous org. awards.
E.S.P. (Y.Raviv) Organizational Consultant & Information Systems Manager 2019-2010
Organizational consulting in projects for strategic customers, Responsible for marketing & sales disciplines. successfully managed excellent relationships with company business partners, managed 3 company websites.
HOT, Business Technical Support Lead, 2007-2009
Business technical support Lead for strategic customers.
Bug Multisystem Ltd, Sales Representative, 2006-2007
Sold computers and software, increasing sales revenue by 30%.
Strauss Group Inc, Helpdesk, 2004-2005
Microsoft Office 2010 tech leader.
Addtional Leading Projects
TAMA Farms Solutions
Build Investment 2017 Financial SharePoint 2013 Team Site.
TAMA Farms Solutions
Design and development outstanding SharePoint 2013 Workflows and InfoPath 2013 forms
Astral Spectral Imaging
Design and development of new intranet, built on SharePoint 2013 (in 3 Months)
Mekorot Development & Enterprise
Design and development of new intranet, built on SharePoint 2007.
Mekorot Development & Enterprise
Successfully Managed project of new public company site, built on SharePoint 2013.
Kal-Ram Ltd.
Design and Build Kal-Ram’s public company site.
Language Skills & Interests
HEBREW - Mother Language
ENGLISH - Advanced Level
Education
Dynamics 365 ;Prodware Academy, Israel
Project Management ; PZ Project , Israel
November 2016
SheCodes; Academy, Israel
September 2016
Business Analyst Course, Ness College, Israel
System Analysis May 2015
Major: System Analysis
The College of Management Academic Studies, Israel
Master's of Art Degree (MA)
July 2014
Major: Organizational Consultation
Ruppon Academic Center, Israel
Bachelor of Art Degree (BA)
July 2010
Major: Business Management (Information Systems)
Ruppon Academic Center, Israel
Practical Industrial Engineer
July 2008
Major: Industrial Engineering
John Bryce – Mediatech, Israel
Microsoft Certified Systems Engineer (MCSE)
July 2004
Major: Information Systems (IT)
Volunteering
Project coordinator and facilitator
at Microsoft Access Course,
Department of Practical Industrial Engineering
Ruppin Academic Center, Israel
Android Application Developer,
Project Mehamemet (Girls Leading in Engineering, Science, Mathematics and Technology), Israel
2016 - Present
Honor & Awards
An Excellent Volunteer
Project Mehamemet, Israel
(Girls Leading in Science, Technology, Engineering and Mathematics - STEM )
December 2016
An Excellent Soldier
Israel Defese Forces
Design and Build Hativat Habika - Public WebSite
May 2002
Contact Me
I'm On Facebook
You can direct message me if you want :)
