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Lisa Wu (Hsiao-Yun) 

 Taipei,TW  

 [email protected]  

 +886-909-209-151  

 www.linkedin.com/in/lisa-wu-0a64bb18b

  • Responsible for managing customer expectations in respect to supply and demand issues. 
  • Including interfacing with relevant internal teams such as Sales, Engineering, and Finance.
  • Analyze sales data, market information and competition for business planning and strategy.


WORK EXPERIENCE

KDDI Taiwan Cooperation |IoT, DataCenter, RPA, Telecom

Sales Representative | Sales Account management | Business development

 Jul, 2019 - Aug, 2021 

  • Responsible for order management, ensure backlog coverage while validating backlog integrity.  
  • Monitor and enforce conditions including change order windows, forecast liability, and inventory freshness by converting data to excel pivot through Salesforce system. 
  • Actively response and support customer specific request and served as a liaison between internal sales team and external stakeholders. 
  • Communicate between suppliers and customers to ensure the project going smoothly, negotiate for commercial terms and resolved disputes.  
  • Work in direct collaboration with customers, distribution partners to drive supply chain improvements.  
  • Co-work and be on the same page with Sales to solve critical issues. (e.g. shortage of notebooks)  
  • Manage and build up long-term relationship with key accounts, develop understanding of customers’ requirements and ensure their satisfaction for business growth.

TOKYU LIVABLE Taiwan |Real Estate

Sales Associate | Document Organization & Production|Data Research & Analysis

 Jul, 2019  

  • Assist the DIVA system input operation monthly.

TRANSLATION |Part-time

Translator Associate Japanese  Chinese translation

 Jul, 2018 - Sep, 2018  

  • Collaborate with translator Provided Japanese-to-Chinese subtitle translations for Huang Ling- Zhi's novels.
    • Translation parts: 臺灣玉賈傳, 名畫, 聖僧, 青鳥咖啡店

HOKAIDO ICHIKAWA FARM |Part-time

Accompanying Interpretation | Japanese  Chinese Interpretation 

 Nov, 2017 

  • Provide language services and perform language-specific translations .

JAPANESE TEACHER WORKSHOP |Part-time

日本文學教材分析與研究社群

Assistant 

 Sep, 2017 - Jun, 2018

  • Assisted in preparing the hall for each conference, including making sure that all place cards were available and all table materials were distributed.
  • Maintained the conference hall schedule for attendees.

SOOCHOW UNIVERSITY BASIC JAPANESE COURSE |Part-time

Teacher Assistant | Communication Skill 

 Sep, 2016 - Jun, 2017

  • Provide educational materials, including daily lesson plans, and weekly homework packets that averaged a 95% completion rate.
  • Independently supervised classes of 70-80 students.
  • Engaged one-on-one with students with Japanese problems in both classroom and extracurricular settings, resulting in an improvement of more than 10% in their grades.


ACHIEVEMENT

  • Coordinate with Sales to build relationship with Hon Hai’s buyer and generate a revenue of NT$180K in the Sharp Europe 67 sites MPLS project.
  • Implement global pricing strategies to sign a new contract with Shimano Taiwan that produce an annual revenue of NT$240K and boost growth with 10% raise within the account. 
  • Save NT$5K a year in office supplies after negotiating a new deal with the current supplier.


SKILLS

  • Excel (Pivot), PowerPoint, Access 
  • Salesforce (CRM system) 
  • Microsoft Power BI (Beginner) 
  • Supply Chain Fundamental (Udemy)

LANGUAGES

  • English (Advanced, TOEIC score: 850) 
  • Mandarin Chinese (Native) 
  • Japanese (Advanced, JLPT N1 passed) 
  • Korean (Beginner) 

      * Advanced / Upper-intermediate / Intermediate / 
         Elementary / Beginner

EDUCATION

M.A. in Japanese, Sep 2016 - Mar 2019 

  • Soochow University, Taipei, Taiwan
  • Thesis: Tatsuzo Ishikawa’s Realism 石川達三文學的寫實主義研究ー從「未死的兵」「武漢作戰」「蒼氓」來看ー)
  • My Thesis public profile: https://hdl.handle.net/11296/wgytja
  • GPA: 4 (Total: 4)

B.A. in Japanese, Sep 2012 - Jun 2016 

  • Soochow University, Taipei, Taiwan 
  • GPA: 4 (Total: 4)

H.S. in English, Sep 2009 - Jun 2012 

  • National Tainan Commercial Vocational Senior High School, Tainan, Taiwan 


CERTIFICATIONS


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TOEIC (Score 850/990)

  • Issued Date: Feb, 2012
  • Credential: 12554396
  • Registration No.: TNVHS


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JLPT (Level N1/N1)

  • Issued Date: Jan, 2016
  • Credential: N1A017999T
  • Registration No.:15B1040101-11151


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Teacher Assistant Certificate

  • Issued Date: Jan, 2022
  • Credential: 1060004-034
  • Teaching & Learning Resource Center 


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Supply Chain Fundamentals: Understanding the Basics 

  • Issued Date: Jan, 2022
  • Credential: UC-ca39b6a8-afca-47fc-8069-a60f7ecb30d3
  • Udemy Online Course


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An Entire MBA in 1 Course: Award Winning Business School Prof

綜合MBA課程:由商學院屢獲殊榮的教授授課

  • Issued Date: Jan, 2022
  • Credential: UC-f75ff059-e429-4844-b7b4-31a762f6e129
  • Udemy Online Course 


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  • Issued Date: 
  • Credential: 


LEARNING / COURSES


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English

Business English Listening/Speaking/Reading/Writing

Dec, 2021 - Jan, 2022
商用英文聽說讀寫班 - 
中級(主題式口說及E-mail寫作)
NTNU School of Continuing Education

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Korean

Korean Basic

Oct, 2021 - Jan, 2022

韓語快易通基礎1(發音開始)
NTNU School of Continuing Education

ACTIVITIES / SOCIETIES

East Asia and Contemporary Japanese Literature Forum 6th Shanghai Tournament

東亞暨同世代日本語文學 第六屆上海大會
The Story of the Exile-Tatsuzo-Ishikawa "Sobo" 
流離失所之人的故事-石川達三『蒼氓』
Oct, 2018 

Speaker


North District Joint Research Conference for Universities & Master Classes

北區校際大專院校碩士班聯合研究發表大會

Discourse over blood "Living Soldiers"

關於血的話語-石川達三『未死的兵』

Jan, 2018

Speaker


The 19th National High School  Japanese Speech Contest

第19屆全國高中高職日語演講比賽

Oct, 2017
Volunteer


CCU Department of Japanese Language and Literature International Symposium

文化大學日本語文學系國際學術研討會

May, 2017
Attendant


Lectures on Law - International Economic Law and the Republic of China

馬英九教授專題演講-國際經濟法與中華民國

兩岸跨境跨國犯罪現況與展望
Apr, 2017
Attendant


NTU The 4th National Postgraduate Study Camp

台大第四屆全國研究生研習營

Mar, 2017
Attendant


Taiwan Japanese Language and Literature International Symposium

台灣日本語文學國際研討會

Dec, 2016 

Attendant

NTU Modern Japanese Philosophy and East Asia International Symposium 

台大近代日本哲學與東亞國際學術研討會 

Nov, 2016 

Attendant 

Lanya Middle School -Japanese Exchange 

台北蘭雅國中-日本須磨學園日語交流會

Oct, 2016

Japanese Teaching Assistant 


HOBBY


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  • Aerial Yoga 
    • 空中瑜珈 (Jul, 2021)
  • Aerial Hammock 
    • 舞綢 (Aug, 2021- Dec, 2021)
  • Aerial Hoop 
    • 空中環 (Sep, 2021- Dec, 2021)

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MARATHON

Taipei Express Way Marathon
Mar, 2016
台北國道馬拉松10公里組

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