Loida Otero
Portland, ME โข [email protected]
Hello! My name is Loida! I'm a passionate problem solver who genuinely loves helping entrepreneurs and businesses achieve their goals! I've helped clients develop strategies that attract/retain clients and designed social media strategies that aligned with their brand and overall goals.
My new found passion is learning Web Development, so when I'm not in front of my laptop tinkering about, I'm creating healthy treats (probably doughnuts ๐ฉ ) in my tiny kitchen!
Experience
Marketing Strategist
Marketing Consultant| 2015 - Present
- Work with clients to ensure personal or business goals are met and devise effective strategies that achieve results.
- Develop agile systems and processes that scale with the growing demands of the business; minimizes expenses, retains/acquires clients, maximizes workflow and promotes growth.
- Craft social media strategies that align with the organization's goals and brand.
- Manage projects with aggressive deadlines.
MittelAsen, LLC
Legal Assistant/Paralegal | 2016 - 2016
Responsible for day-to-day operations and administrative support: managed building requests, coordinated inter-departmental events, processed payments, handled client inquiries, streamlined client intake process, prepared legal documents, promoted team building activities and provided exceptional customer support to clients and team members.
The VIA Agency
Client Services & Assistant | 2014 - 2015
- Provided exemplary customer service: troubleshooting, answered inquiries, screened calls & relayed pertinent information to designated parties, restructured front desk training, implemented processes for handling potential clients, produced agencyโs internal daily newsletter and offered creative solutions that met the needs of the clients and employees.
Cravath Swaine & Moore
Client Services Coordinator| 2007 - 2014
- Generated & updated various inter-departmental reports, documents, & templates
- Responded & resolved client related inquiries, requests or issues expeditiously with minimal supervision
- Administered cross-training for various areas within the Client Services department during the onboarding process for new employee hires
- Scheduled conference room reservations, processed transportation arrangements, orchestrated catering and technological set-up requests for internal meetings and events
Education
Baruch College: The Austin W. Marxe School of Public & International Affairs | 2009 - 2014
B.S. Public Affairs
Coursera: The University of Illinois Digital Marketing Specialization | 2018 - 2019
Skillcrush: Career Blueprint
Front-End Development | 2017 - 2018
Udacity: Digital Marketing Nanodegree
Digital Marketing Program | 2020 - Present
Soft Skills
Creative Problem-Solving skills
Excellent Interpersonal skills
Solid Organizational skills
Positive & Friendly demeanor Versatility to work in a team or independently
Languages
English
Spanish (Proficient)
Italian (Elementary level)
Programs
HTML, CSS
Wordpress (Basic level), Squarespace
Photoshop, Canva, PicMonkey Basecamp, Trello, Asana
Salesforce, PeopleSoft
Prezi, PowerPoint
HootSuite, Buffer, Later
MS Office Suite, Google Suite
Salesforce & Confluence
Social Media Channels:
Twitter, Instagram, Facebook, Pinterest & LinkedIn
Mail Chimp, Constant Contact & Convertkit
Hobbies
Yoga enthusiast ๐คธ๐ฝโโ๏ธ
Self-trained chef #chefmode
Serial course taker ๐ฉ๐ฝโ๐ซ
Blog addict #keepinitreal
Tech junkie โจ๏ธ
Foodie lover #nomnom
Video game noob ๐ฎ
FitnessBlender evangelist #fitnessjourney
Online learner devotee ๐ฉ๐ฝโ๐ป
Wellness Advocate #wellnesslifestyle
