Lucas Chang

I am from Yilan. I graduated from the Department of Marketing and Logistics Management of Chihlee University of Technology. I have worked in a startup travel agency, marketing department of the International food and beverage industry headquarters, and public relations event company. I have experience in project management, marketing planning, and I have the ability to effectively communicate with customers and teams, defying challenges and with high execution ability, in the future, it is also expected to become a comprehensive talent with diversified development.

  Taipei City, Taiwan  

工作經歷

Product Executive  •  HI-LIFE INTERNATIONAL CO., LTD.

三月 2021 - 九月 2021

1、Analysis of the sales performance of casual snacks 2、Product purchase planning
4、Supplier Relationship Management
3、Competitor analysis
4、Retail Operations and Management 5、Seasonal event planning for sale

Sales Team Leader、Project Planning Specialist  •  MyTaiwanTour

三月 2019 - 十月 2020

1、To provide and process customers' information in response to inquiries, concerns,
and requests about various MyTaiwanTravel products and services.
2、To train the new employees with regard to company services, sales methods, business correspondence, and customer complaint handling enhanced personal operation capabilities. In a short time, training 4 new colleagues and leading sales team to achieve departmental goal.
3、Maintain and develop relationships with hotel partners, and develop new business partnerships. (e.g. Mandarin Oriental, Grand Hyatt Taipei, W hotel, Marriott, etc.)
4、After taking over the position of team leader, Making work Standard Operating Procedures to help new colleagues get the hang of job description quickly , and to help department heads to more easily control the progress of the department and coordinate with other department adjustments, a work SOP was established.
5、Project:
Due to the reduction in international business during the COVID-19 epidemic period , assist the company to take businesses projects to fill the financial gap.
• Tourism Bureau, M.O.T.C. Republic of China(Taiwan) / Post Pandemic era Tourism Promotion and Marketing Project
In the post-epidemic era, assisted the Tourism Bureau to expose the tourism issues of safe travel, invited travel agencies to participate in changing the current situation of Taiwan tourism, and cooperated with well-known KOLs (STR Network, 欸你這週要幹嘛,
2021/03 -
2019/03 - 2020/10

Spice Travel) to achieve effective and extensive publicity benefits for the Tourism Bureau, M.O.T.C. in a short time.
• Keelung City Government / Keelung 24 hours non-stop city marketing project (海派 小浪漫24 hours晝夜遊基隆活動執行及行銷委託專業服務案 )
Responsible for plan writing, project bidding operations, project execution and project closeout report. Project is including Keelung's local tourism resources integration, Zhengbin fishing port (正濱漁港) light sculpture exhibition, OTA (online travel agency) platform cooperation, media exposure.

學歷

2013 - 2017

Chihlee University of Technology

Marketing and logistics management

技能


  • PowerPoint
  • Excel
  • Word

語言


  • English — 進階
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