Luv Patel
Talented Senior Business Systems Analyst offering proven skills in analyzing and enhancing business systems at the department or enterprise-wide level. Liaises with subject matter experts (SMEs) to gather business requirements and implement platforms and processes to address needs. Skilled in defining problems, evaluating conditions, accuracy and developing forward-thinking solutions. Bringing 7+ years of experience in Financial Services and Health Care Industry.
Senior Business Analyst
Greater Nashville Area
Work Experience
Deloitte, Senior Finance Analyst, Jan 2016 ~ Jun 2020
. Accountable for project scope management, project workflow documentation, process improvements, QA Testing, Test Plans,
Business requirements gathering, and work planning using Team Foundation Server TSF .
. Critically evaluated information gathered from multiple sources, reconcile conflicts, decompose high-level information into
details, abstract up from low-level information to a general understanding.
. Wrote ad hoc queries using SQL to support upper management as requested for needed appropriate decision making.
. Collaborated with Developers and Subject matter experts to analyze, prioritize, enhancement, development, debugged, and
support stored procedures in the SQL database.
. Acted as scrum master and liaison between business and developer to automate highly repeatable manuals tasks.
Community Health Systems, Application Systems Analyst, Aug 2013 ~ Jan 2016
. Collaborated with Business Partners in Patient Financial Services & Revenue Management in relation to projects, systems
enhancements, user experience, and overall business requirement gathering.
. Developed streamlined task system to provide more effective workflows for both peers and management.
. Performed QA testing for software changes/updates to the Patient Accounting application using ALM testing tool.
. Assisted in the managing facility standards conversion projects and training users on the updated software.
. Provided advanced end user support to HMS Patient Accounting Software on AS/400 systems, C360, eForms, and Cerner
Applications.
HCA Healthcare, Intern, Jan 2013 ~ Aug 2013
. Monitored completion of routine IT&S Sarbanes-Oxley reviews; involving the quarterly corporate user access reviews.
. Performed SOX review consists of obtaining documentation from applicable departments and performing follow up as needed.
. Maintained the IT&S audit tracking system to monitor the status of IT&S audit issues and reported to directors.
. Worked with IT&S personnel to obtain updates to open audit issues and review and follow up on open audit till complete
resolutions of an audit.
. Assisted the Financial Reporting group with Lawson Billing System Implementation.
Education
Middle Tennessee State University, Master of Science (MS), Master of Science : Information Security and Assurance, 2013
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Middle Tennessee State University, BBA : Accounting, 2010
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