NGUYEN THUY QUYNH MAI 阮翠瓊梅

[email protected]

+886 (0)973-942-202

Sanchong, New Taipei City, Taiwan

A detail-oriented and customer-centric individual with 1-year experience in Business Development. Seeking a position of Account Specialist where I can leverage interpersonal and communicative skills to build customer loyalty and contribute to the growth of your organization.

Work Experience

Marketing Specialist – Business Development   

President Translation Service Group International

August 2021 - Present

  • Being in charge of the Vietnamese market.
  • Identifying new clients by researching and creating networking opportunities.
  • Developing relationships with key customers and strengthening industry partnerships.
  • Collaborating with other teams to meet customers' needs and ensure the highest quality of output translation results.
  • Analyzing the market and expanding business operations toward sustained growth.
  • Analyzing customer feedback data to determine customers’ satisfaction.

Achievement:

- Employee surpassed the personal record in November 2021.

- Employee surpassed the personal records in 2022, January, February, and March respectively.

- Accomplished 2022 KPI by April.

Teaching Assistant

National Dong Hwa University

March 2020 - June 2021

  • Supervised students with projects and assignments.
  • Planned and developed teaching materials and lesson plans before class.
  • Supported professor with in-class activities.

Education


國立東華大學 - National Dong Hwa University 

Bachelor Program of Management Science and Finance

2017 - 2021

Accumulated GPA: 4.24/4.5 (Rank 1st).

Extra-curriculum Activities

2020 Youth Labor International Forum 

December 2020 

  • Led a team of 6 people.
  • Presented the tips for the youth to prepare crucial competencies for future careers.
  • Achieved “Best Innovation Team”.

2019 NDHU Fun English Camp

July 2019

  • Led a team of 5 Taiwanese high school students.
  • Counseled them to get used to using English during the 3-day camp. 

Skills

Soft Skills


  • Observational Skills
  • Detail-oriented
  • Interpersonal Communication
  • Adaptability
  • Responsibility

Hard Skills


  • B2B Marketing
  • Project Management
  • Customer Service
  • Microsoft Office
  • Basic Adobe Photoshop

Language


  • Vietnamese — Native or Bilingual
  • Chinese — Professional Working Proficiency
    TOCFL B2 (2020.02).
  • English — Professional Working Proficiency
    TOEIC 990 (2021.02).