Jenna Liao
As a forward-thinking person with 6+ years of experience in the sales field, I have become the key revenue producer to manage teams through the proper recruitment, selection, and training of key members. A peak performer at business development with an in-depth understanding of the sales cycle process who has a proven ability to achieve multimillion revenue gains. Sensitive to customer satisfaction throughout all stages. With an empathetic communication style that is based on natural warmth and enthusiasm. Experienced, “fearless” cold-caller, presenter, negotiator, and closer.
Work Experience
Senior Account manager • HiCS Software Company
- Within two years, overachieved sales quota by 122% in FY2020, and 161% in FY2021.
- Increased sales margin from less than $1.5 million to $4 million.
- Manage outsourcing department by own, and lead over 15 members to project of different industries.
- Research and develop a thorough understanding of the candidates' ability and arrange members to suitable projects for on-side service.
- Reviewing annual sales plan of ongoing business and formulating strategies to optimize revenue.
- Building the company's unique selling propositions and strategies by analyzing market competition and hidden competitors.
- Handle account management matters including contract reviewing, quotation making, proposals preparation, and customer service.
- Build strategic account relationships (at all levels from engineer to CTO) and hierarchical organization chart of major accounts.
- Increase clients and partners base and develop business partners ecosystem.
09. 2019 - Present
Enterprise Sales Manager • Far EasTone Telecommunications Co.
- Work with various internal teams to formulate solutions and strategies to compete in a highly competitive environment.
- Ensure that data is accurately entered and managed within the company's CRM or other sales management system.
- Manage and retain relationships with existing clients and business partners.
- Attend industry functions, such as association events and conferences. Collecting feedback and creative trends from attendants to keep the information up to date on the market.
- Enhance relationships with existing clients and ensure customer satisfaction with services provided in order to keep or increase the revenue yearly.
- Develop new clients to achieve profit goals.
- Work with teams to develop proposals that speak to the client's needs, concerns, and objectives.
05.2017 - 08.2019
Education
