Azure Cloud Support Engineer

MicrosoftBengaluru, Karnataka, India


Meticulous & highly accomplished professional with 8 Years of diverse experience in IT Infra and Operations. Currently leading as SME in Azure Monitor for Microsoft

Extensive and varied experience in different technologies ranging from Azure Cloud Monitor, Azure Automation to on-prem tools like SCOM and Zenoss

Added Entrepreneurship exposure depicting quick and self- learning, strong zeal to learn, grasp and self-dependency

Deft in coordinating multiple small and large-scale projects from inception to completion. Working with cross-cultural teams ensuring optimal utilization of resources, leading to overall profitability

Excellent communication skills and ability to interact effectively with personnel at all levels

Work Experience

Support Engineer  •  Microsoft

March 2018 - Present

a. Oct 2019 – Currently Employed [ Microsoft On-Roll]
b. Mar 2018 – Oct 2019 [Microsoft Off-Role through Quantum Leap Consulting]
• Currently working as a Support Engineer in Microsoft since March, 2018. Initially employed through
Quantum Leap Consulting Service on Off-Roll of Microsoft, my efforts were honored and got
absorbed as a Full-Time employee in Oct 2019.
• Providing Azure Monitor and Azure Automation support to Global Clients in real-time. Spearheading as one of the Global SMEs for Windows Agent

Tools Administrator  •  ThinkApps Solutions

January 2017 - March 2018

• Employed through ThinkApps Solutions on Off-Roll of Wipro, working for Client Airtel
• Implemented and deployed various EMS tools such as SCOM 2012 R2, Zenoss 5.2.x
• Managing Planning, configuration, implementation, maintenance & operations of various Tools
for monitoring customer’s infrastructure
• Managing the tools track for the project as high-level SME for the project

Technical Consultant  •  PayMeIndia

February 2016 - January 2017

Co-Founded and Co-Owned, self-employed and worked on various projects for
client PaymeIndia
• Enthusiastically obtained knowledge of various developments technologies through self-learning.
• Worked in numerous challenging technologies, such as Django, Android, HTML, CSS, Docker
• Improved interpersonal relationships and skills with clients, Developers and Forums.
• Skilled in mapping client’s business requirements & translating requirements into functional
• Handing overall lifecycle of development projects from Planning, Design, Configuration,
Implementation and maintenance of end user requirements.

SCOM Administrator  •  HCL Technologies

January 2014 - February 2016

• Experience as SCOM administrator in two International projects – CFS and SASOL and also as an administrator and SCOM SME in Implementation team of HCL
• Implemented and Managed SCOM and SCOM related operations for multiple global projects


Inderprastha Engineering College

B.Tech - Computer Science

2009 - 2013

AVB Public School


2006 - 2009


  • Azure Monitor
  • Azure Automation
  • SCOM
  • Microsoft Certified AZ-900 Azure Fundamentals 


  • Video Game Enthusiast 
  • Listening to Music to relax and meditate
  • Travelling to nurture curiosity, courage, and self-organization


  • English — Expert
  • Hindi — Native
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