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Martin Belan

NTUST iMBA graduate 

Sex: Male Date of birth: 26 Jul 1995 Nationality: Slovak

Phone: +866-0966-567-437 

Email: [email protected] LinkedIn: www.linkedin.com/in/martinbelan26

Adress: No.3, Lane 519, Zhonghe Road, Yonghe District, New Taipei City, Taiwan 234


I consider myself as a flexible person enjoying working in teams. I prefer challenges and have no fear of new things and tasks. I am keen on meeting new people and different cultures. I like travelling, learning new cultures, meeting new people and tasting new food. I am interested in literature, marketing and information technology. With regard to sports, I have been actively playing tennis for fifteen years. I am interested in what is going on in society; I like culture and documentary films.

Work Experience

AT&T Global Network Services, Billing Inquiry and Dispute Agent, Oct 2017 ~ Jun 2018

Lakeside Park, Tomasikova 64, 831 04 Bratislava, Slovakia
- Handling direct calls from internal and external business customers
- Analyzing data from various sources
- Work with the internal systems and Microsoft Office package
- Interaction with multiple internal teams sales; ordering product marketing; etc

IKEA Components, s. r. o., Communication Support, Apr 2016 ~ Aug 2016

Továrenská 2614/19, 901 20 Malacky, Slovakia

- Creation of various communication material for the co-workers
- Translation of global communication into the local language and vice versa
- Writing inspirational stories for online communication channels and also for the printed ones

Roskilde Tennis Klub, Tennis Coach , Sep 2014 ~ Jun 2015

Roskilde, Denmark

- 2nd coach of categories U10 U12 U14 U16
- 2nd coach of amateur players
- 2nd coach of senior players

Education

National Taiwan University of Science and Technology, Master of Business Administration (MBA), 2018 ~ 2020

Achievements: 

- Tennis team (2019 Nation Intercollegiate Athletic Games in Chiayi) 

- Entrepreneurship (2019 CEO for One Month Bootcamp of Adecco Taiwan) 

- Selected an honorary member of the Society by National Taiwan University of Science and Technology


Coursework: The main focus of my study was International business, Innovation and Entrepreneurship. On top of that, I accomplished the Chinese level 4.


Thesis title: Internationalization Strategies and Entry Mode Choices: Case Study of Slovakia’s Emerging Technology Firms in Taiwan

Zealand Institute of Business and Technology (Denmark), Bachelor of Arts (BA), International Sales and Marketing Management, 2014 ~ 2018

Achievements: 

- Exchange programme for one semester at Dalian Nationalities University, Dalian (China) in 2015 

- Exchange programme for one semester at Saint Petersburg Electrotechnical University, Saint Petersburg (Russia) in 2017 

- Extracurricular Study Program "Intercultural Cooperation in the Context of Innovation", Intercultural Cooperation LETI-ZIBAT


Coursework: The main focus of my study was Marketing & Sales, Organization and Strategy.


Thesis title: How can the receiving organization access the impact of its 2020 Universal Billing Dispute Agent strategy to current billing processes, department structure and scope of work, and how to manage this change to improve customer’s experience.

Skills


Languages: Slovak (Native), English (Full professional proficiency), Czech (Full professional proficiency), Russian (Limited working proficiency), Chinese (Elementary proficiency)


Driving licence: AM, B1, B 


Communication skills: 

▪ very good communication skills within international environment thanks to my good knowledge of foreign languages

▪ easy to establish working and social contact in my environment 

▪ good functional communication thanks to my experience in sport, foreign education, and traveling 


Organizational / managerial skills: 

▪ good organizational skills thanks to being actively engaged in sport such as tennis which involved good time management (scheduling study classes and training lessons), organising my competitions (applying, travel arrangements)


Job-related skills: 

▪ good time management - independent in organizing, priority setting 

▪ creative approach, evaluating improvements on the run 

▪ precision in fulfilling given tasks, good level of products knowledge 

▪ honest and trustworthy