Mary Miles

I am an Administrative professional with over five years of experience in the Group Life insurance field. In addition to insurance, I have experience working for non-profit organizations.

My future goals: completing grad school (MS in Organizational Leadership) and pursuing a career in Insurance or Human Resources.

  The Bronx, NY, USA  

Work Experience

Administrative Assistant  •  Amalgamated Life Insurance Company

Prospect management: maintain Underwriting inbox and set up 3-6 prospects daily

Collaboration: work with Sales Reps to obtain missing data

Administrative duties: check requisitions, timesheets, and supply orders

November 2014 - Present

Department Assistant (temp)  •  Amalgamated Life Insurance Company

Research: searched for beneficiary addresses and sent out 10-20 follow-up letters weekly

Claim files: handled new correspondence and prepared interest calculation forms

Customer service: assisted beneficiaries with questions regarding claims paperwork

May 2014 - November 2014

Eligibility Maintenance Processor (temp)  •  Amalgamated Life Insurance Company

Enrollment organization: updated and initiated over 100 benefit enrollment records

Due diligence: double-checked the accuracy of healthcare invoices and rectified issues

Customer service: contacted employers to obtain necessary member information

October 2013 - March 2014

Office Assistant (part-time)  •  Lotus Music & Dance

Dance studio: managed the front desk area and maintained 3 calendars

Online sales: processed online orders and filed receipts

Marketing: distributed studio brochures to neighborhood businesses

February 2013 - August 2013

Human Resources Intern (paid)  •  Swiss Re

Project management: centralized active employee files from 12 locations

Archival coordination: reviewed and consolidated terminated employee files

Electronic records: barcoded and scanned all paperwork in employee files

September 2011 - December 2012


2007 - 2011

Simmons College


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