Mary Miles
I am an Administrative professional with over five years of experience in the Group Life insurance field. In addition to insurance, I have experience working for non-profit organizations.
My future goals: completing grad school (MS in Organizational Leadership) and pursuing a career in Insurance or Human Resources.
The Bronx, NY, USA
Work Experience
Administrative Assistant • Amalgamated Life Insurance Company
Prospect management: maintain Underwriting inbox and set up 3-6 prospects daily
Collaboration: work with Sales Reps to obtain missing data
Administrative duties: check requisitions, timesheets, and supply orders
November 2014 - Present
Department Assistant (temp) • Amalgamated Life Insurance Company
Research: searched for beneficiary addresses and sent out 10-20 follow-up letters weekly
Claim files: handled new correspondence and prepared interest calculation forms
Customer service: assisted beneficiaries with questions regarding claims paperwork
May 2014 - November 2014
Eligibility Maintenance Processor (temp) • Amalgamated Life Insurance Company
Enrollment organization: updated and initiated over 100 benefit enrollment records
Due diligence: double-checked the accuracy of healthcare invoices and rectified issues
Customer service: contacted employers to obtain necessary member information
October 2013 - March 2014
Office Assistant (part-time) • Lotus Music & Dance
Dance studio: managed the front desk area and maintained 3 calendars
Online sales: processed online orders and filed receipts
Marketing: distributed studio brochures to neighborhood businesses
February 2013 - August 2013
Human Resources Intern (paid) • Swiss Re
Project management: centralized active employee files from 12 locations
Archival coordination: reviewed and consolidated terminated employee files
Electronic records: barcoded and scanned all paperwork in employee files
September 2011 - December 2012
Education
2007 - 2011
