Casino-Mate Review for 2023 - Our Unbiased and Honest Overview
Mate Casino is one of the casinos that was born out of last year's instant casino boom. If the casino world had to look back on one pivotal year, it would be the coronation year of 2022, when a record number of new casinos entered the market. Casino Mate is also not special in terms of graphics, but in terms of its platform, Casino-Mate is known to be the first fast casino to use the SkillOnNet platform.
Most of these casinos have capitalized on the growing trend of instant play in casinos, which is based on the fact that the player does not have to go through a multi-step registration process separately, but the first deposit and player identification is conveniently handled by the player's bank. credentials. SkillOnNet Ltd is especially a champion of so-called white casinos, which means that different companies can safely build their casinos under the company's casino license, because the company has, for example, held the prestigious Malta Gaming Authority or MGA license as early as 2009.
Let's take a closer look at this fairly new casino next!
Mate Casino Bonus
As a result, new customers at https://casinomate3.com/ may take advantage of 100 free spins on the slot machine Thor and the Trials of Asgard. There are 243 paylines in this slot game from GVG, which is similar to the setup used by several Microgaming developers.
Unfortunately, the casino scaling issues continue in this game that offers free spins: in one browser, part of the game screen remains completely dark, and in another browser, the slot does not load at all.
There are also big problems with downloading the game to a mobile phone. In the test situation, the slots from the major manufacturers work flawlessly, so perhaps Casino Mate should consider investing web money in free spins in games where they work flawlessly.
Winnings from the casino's welcome bonus and offer of free spins include 60x the winnings. This is a wild wagering requirement as most casinos require a maximum of 40x the welcome bonuses and free spins winnings.
The minor functionality issues and the huge wagering requirements don't make this slot a very interesting choice for first-time players.
Casino Mate Customer Service
Casino Mate offers the player three channels of customer communication: the FAQ or FAQ, the email service, and the live chat.
All customer service channels are available to the player around the clock, which is undoubtedly a positive competitive advantage in a market where many casinos only offer services at certain times of the day.
The FAQ package can be easily found on the website. The package is not very large, but the player still gets a quick answer on issues such as security, daily bonuses, deposits/withdrawals, and technical issues with the account. The answers are concise, but they are linked to other sections of the casino if necessary. According to the casino's website, the email service is available 24 hours a day, seven days a week.
The live chat service is only open to registered players and this service is also open 24 hours a day. Since the live chat service requires registration, the player cannot make any queries through the live chat before logging in.
In any case, registration is easy and does not require a deposit, but only logging in with Trustly credentials. For this reason, even new players can get help with problems very quickly.
Payment Methods
Casino Mate is a mobile platform thus an instant casino, so only Trustly online banking payment works as a payment method, which is the most used payment bank transfer method at instant casinos.
Deposits
Trustly is an easy and simple payment method because it recognizes the player's credit and debit cards when they make a transfer. This means that the player doesn't necessarily have to go through a complicated identity verification process when withdrawing money, but it can easily withdraw money back to the player's direct bank transfer account.
Trustly is a very safe and reliable payment service provider for online slots and this service is also used by many well-known online retailers. A minimum deposit of $10 can be the initial deposit made at the casino.
Withdrawals
Of course, Casino-Mate also uses the withdrawal terms and conditions of all casinos. The minimum amount for a player to withdraw is $20 and the maximum amount is $10,000 per month. The maximum withdrawal deposit bonus amount per payment per third deposit transaction is $5,000. All other winnings are paid out monthly in installments of $10,000 every 30 days.
VIP Program
Casino Mate has its own six-tiered VIP program. You can progress through the levels by collecting points, which are collected in different ways from different games. For example, for slot machines, a player gets one point for a 50-cent bet.
VIP levels look like this:
Level 1: 0-400 points
Level 2: 401-1000 points
Level 3: 1001-2000 points
Level 4: 2001-20000 points
Level 5: 20 001-80 000 points
Level 6: more than 80 001 points
Thus, a player can move from the lowest level deposit bonuses to the next by playing slot games with a bet of $200. At the next level, the player receives, among other things, a monthly special bonus, a calendar of bonus offers, and special offers.
At the highest level, invitations to world-famous events, great promotions, and huge monthly free bonuses also count as advantages and match bonuses here. All in all, Casino Mate's bonus program is excellent and offers benefits to players of all skill levels and even low-stakes players.
Game Selection
The casino is also well-known for its extensive library of high-quality games; according to Casino Mate, there are more than 3000 to choose from. Slot machines, live dealer games, progressive jackpots, table and card games, and more may all be selected via a drop-down menu on the site.
On the first page, you'll find tabs for "most popular" games and "live casino games." Slot machines are a fan favorite, but live games are also rising in popularity each year.
You can also search for games using search terms by manufacturer and game title. However, at least during the test phase, the search didn't work particularly well, so a bit of a rush and a taste of haste about the casino's functionality remains in my mouth.
On the other hand, you can find games from many manufacturers, and you won't find any major flaws with a glance.
Pokies
Casino Mate is especially a serious online pokies player's paradise because the choice of game providers is really wide. The selection includes slots from major manufacturers such as Gamomat, Microgaming, NetEnt, Play'n Go, Pragmatic, Push, Quickspin, and Red Tiger.
We noticed two big drawbacks, that is, game providers such as No Limit City and Relax Gaming are not in the Casino Mate selection. No Limit is known, for example, for the Deadwood and Fire In The Hole slots, as well as partly for the Australian company Relaxes, especially for the Money Train series classic slots.
Despite these small drawbacks, the selection of Casino Mate slots is particularly good.
For the search function, we would like better functionality and more versatile search options. Otherwise, the casino's slot selection meets the needs of Australian players very well.
Live Casino And Table Games
Live casino has grown tremendously over the past year, and although live gaming is a small proportion of slot games, for example, every casino also wants to invest heavily in live games.
Casino Mate's selection of favorite table games is better than many instant casinos because it depends not only on the market leader Evolution but also on Pragmatic Play's live games. Evolution's selection includes dozens of roulette, video poker, and of course, super popular game shows like Monopoly Live and Crazy Time.
Pragmatic focuses more on live table games, but the company's selection includes, for example, Mega Ball, which is a fun combination of bingo and live action. The casino also has separate menus for table games such as roulette, blackjack, and other card games.
Casino Mate Mobile Website And App
In terms of casino functionality, one of the most important things is that the online casino is properly functional on mobile devices. Casino Mate doesn't have a mobile app that can be downloaded, for example, from the Apple App Store and Google Play store, but the website is optimized for mobile devices.
Unfortunately, the mobile-optimized site suffers from the same problems as the desktop version. Some of the games load slowly or don't load at all, for example, the free spins game Thor and the Trials of Asgard don't load at all on a mobile phone during the testing phase, even if the test is performed in two different browsers.
In addition, the search function has the same problems as when playing on a computer. If the casino manages to fix these simple errors, the casino will certainly be more than functional even on mobile devices.
Responsible Gaming
Mate Casino Online is committed to providing a safe and responsible online gaming environment for its customers. Responsible Gaming means responsibly playing online games, with an understanding of the associated risks. Players need to be aware of their behaviors when gambling in online casinos and to ensure that they are making decisions that are in their best interests.
At Mate Casino Online, we provide the tools and resources to help our customers make informed decisions about their gaming habits. We offer responsible gaming information on our website and at our customer service centers. Customers can access self-exclusion options or contact our customer support team for additional assistance. Furthermore, Mate Casino Online has partnered with GamblingTherapy to provide players with professional advice and support if they feel their gaming is becoming uncontrollable.
