After sustaining severe injuries to his neck and back in a vehicle accident in 1992, Gary started the helpline 1-800 Ask Gary. Gary, frustrated by the lack of options for others in his position, established Ask Gary as the first vehicle accident and injury hotline in the United States. Millions of individuals worldwide rely on Ask Gary each year for free guidance and emotional assistance after experiencing a car accident or other personal injury. Since Gary took over as CEO of Ask Gary, callers have been able to obtain the medical attention they need, file insurance claims, and get their lives back on track after suffering an injury.