張苾瀅

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張苾瀅

Administrative assistant

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Imprimer

Administrative assistant

畢業於James Cook University 心理學系，喜歡與他人溝通協作，在合作中完成任務或挑戰。對於新環境適應力強，也喜歡學習不同領域的新事物。

星展(台灣)商業銀行股份有限公司

James Cook University

台灣新北

Professional Background

Statut Actuel
Sans Emploi
・
Ouvert à de nouvelles opportunités
Profession
Administrative Assistant
Fields
Manufacturing
・
Bancaire
Expérience professionnelle
1 à 2 ans (Moins de 1 an pertinente)
Management
None
Skills
Word
PowerPoint
Excel
TOEIC
Languages
English
・
Professionnel
Chinese
・
Natif ou Bilingue
Highest level of education
Bachelor

Job search preferences

Desired job type
Temps plein
・
Intéressé par le travail à distance
Desired positions
行銷人員、行政人員、企劃人員、教學人員
Lieu de travail désiré
Taipei City, Taiwan
・
New Taipei City, Taiwan
Freelance
Je ne suis pas indépendant

Work Experience

徵審人員

星展(台灣)商業銀行股份有限公司

・

Temps plein

févr. 2023 - déc. 2023

・

11 mos

1.金融產品徵信審核：信用卡申請徵審，審核正確率接近100%，且能達成每日目標件數 2.徵信流程教育訓練：進行徵審教材製作，協助回報現有流程錯誤並簡化作業流程。除了提高同仁上手速度，也提升整體作業正確率

數位引導專員

國泰世華銀行

・

Temps plein

mai 2022 - nov. 2022

・

7 mos

New Taipei City, Taiwan

1. 數位業務推廣：成功推廣銀行數位業務並引導客戶實際體驗，約70%的客戶在體驗後願意下載數位銀行APP 或改用數位服務 2. 問題諮詢與業務引導：釐清客戶待辦業務及問題處理，降低等候時間也獲得客戶正向回饋，多數客戶下次來行時會主動找我服務 3. 協助主管及業務同仁替來行辦理業務之外籍人士進行口譯。