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謝沐央
客服部組長
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謝沐央
客服部組長
由於家庭因素,並未於大學畢業,第一份工作為刺青店業務人員,學習到如何與消費者對談與推銷,及與不同客戶的應對。 為了將高中及大學所學應用於工作,進入了設計相關的工作,對PhotoShop、Illustrator、InDesign都十分熟悉及上手。 從高中大學時期,開始接觸Dota及FPS遊戲,也會接觸一些RPG遊戲及多款手機遊戲,接觸的端遊有LOL、AVA、CSGO、絕地求生、天涯明月刀,手遊有萬國覺醒、劍與遠征、天堂2M...等。 由於接觸遊戲類型多,一直都希望可以進入遊戲公司,目前任職於一間遊戲公司擔任客服一員,在任職期間,與同事、主管及不同部門也能有良善的溝通與配合,讓我學習到更多關於遊戲業的相關知識及不同狀況的應對,也讓我對於遊戲有更大的認識。
客服人員
玄奘大學
台灣新北市板橋區新北市
https://yuki0210.webnode.tw/my-work/
Professional Background
Current status
Employed
・
Open to opportunities
Profession
CRM Specialist
Fields
Games
Work experience
2-4 years (1-2 years relevant)
Management
I've had experience in managing 5-10 people
Skills
word
illustrator
photoshop
excel
InDesign
Languages
Chinese
・
Native or Bilingual
English
・
Beginner
Highest level of education
High school
Job search preferences
Desired job type
Full-time
・
Interested in working remotely
Desired positions
遊戲社群、遊戲企劃
Desired work locations
New Taipei City, Taiwan
・
Taipei, Taiwan
Freelance
Part-time freelancer
Work Experience
智凡迪股份有限公司
客服人員
Nov 2019
-
Present
協助玩家解決與遊戲相關疑慮,將異常回報及訴怨解決問題。 維護平台運作,處理上級交辦事項。 教導新人,並協助新人一同完成工作事項。
平面設計師
曜鑫國際企業社
Jul 2018
-
Jul 2019
・
1 yr 1 mo
將一產品之介紹用圖片豐富表達,或是以影片拍攝及剪輯,解釋該產品使用方法或優勢,讓消費者有購買之慾望。 各種節日或優惠活動的BANNER設計。
設計美編
傳動數位設計
Sep 2017
-
Apr 2018
・
8 mos
國小、國中、高中、大學的畢業紀念冊排版設計。 地方政府各部門活動之海報、文宣...等設計。
業務推廣人員
KEVIN TATTOO
Feb 2017
-
Aug 2017
・
7 mos
向對刺青有疑問或想詢問的客人詳細解釋說明,並幫助客人討論出設計圖方向。
Education
玄奘大學
Other
・
視覺傳達設計系
2013 - 2016
Activities and societies
台灣搖滾音樂社
協和工商
High School Diploma
・
美工科
2010 - 2014