● Helping adoption of product and feature usage in Ruang Guru application. Maintain strong and good relationship with customers ● Serving customers in end-to-end products in a learning context ● Pro-active approach in sharing information via call/group chat/personal chat ● Collaborate with cross-functional teams (product, sales, system operators) to provide customers with the best learning experience

● Plan and implement sales strategies with a digital approach (Marketplace, Website, Instagram and WhatsApp) ● Responsible for the targets given by the company in the form of nominal targets and items in each month ● Create and provide daily and monthly reports to superiors ● Competitor research (Promotional content, products and brands)

● Responsible for related administrative activities ● Recap of sales data and customer orders for more than 25 per day in detail ● Serve needs and ensure customer satisfaction by providing information on more than 15 products on a regular basis, by answering questions asked within a maximum of 30 minutes