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Salsabe Ayu Aridha
Agent Call Center
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Salsabe Ayu Aridha
Agent Call Center
Saat ini Saya bekerja sebagai Social Media Agent di salah satu perusahaan Call Center. Kemampuan untuk memberikan solusi yang tepat dan mengedukasi Nasabah terkait informasi yang aktual sesuai dengan target yang ditentukan.
PT. Infomedia Nusantara by Telkom Indonesia
STIE AUB Surakarta
Semarang, Central Java, Indonesia
Professional Background
Current status
Profession
Customer Service Representative
Fields
Banking
Work experience
2-4 years (2-4 years relevant)
Management
None
Skills
Word
PowerPoint
Communication
Canva – Designing Tool
Leadership Skills
Problem Solving
Languages
English
・
Intermediate
Indonesian
・
Fluent
Highest level of education
Job search preferences
Desired job type
Full-time
・
Interested in working remotely
Desired positions
Desired work locations
Freelance
Non-freelancer
Work Experience
Social Media Agent
PT. Infomedia Nusantara by Telkom Indonesia
Sep 2021
-
Present
Memberikan solusi melalui layanan Live Chat dengan respon yang tanggap. Mengedukasi Nasabah dan memberikan informasi yang aktual.
Call Center Agent
PT. Infomedia Nusantara by Telkom Indonesia
Mar 2020
-
Sep 2021
・
1 yr 7 mos
Menangani permasalahan Nasabah dan mengedukasi serta memberikan solusi untuk permasalahan tersebut. Memberikan pelayanan sesuai standar.
Education
STIE AUB Surakarta
Bachelor’s Degree
・
Management
2015 - 2019