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Avatar of Adriel Bryan.
Adriel Bryan
Customer Service Representative @ Alson Retail Co. Ltd
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Adriel Bryan

Customer Service Representative @ Alson Retail Co. Ltd
Highly motivated and hardworking individual who demonstrates strong work ethic and creative ability. Adaptable and an excellent team player, offering strength in creative writing and problem-solving skills. Seeking opportunities to apply my abilities and passion in Business Development and Marketing field.
Alson Retail Co. Ltd
Tamkang University

Professional Background

  • Current status
    Studying
  • Profession
    Business Development
  • Fields
    Advertising
  • Work experience
    1-2 years (Less than 1 year relevant)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    Adaptability
    Ability To Work Under Pressure
    Interpersonal Skills
    Great Communication
    Handle Complaints
    Communication
    Team Player
    Teamwork
    Microsoft Office Skills
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    ・
    Interested in working remotely
  • Desired positions
    Customer Service Representative
  • Desired work locations
  • Freelance
    Non-freelancer

Work Experience

Customer Service Representative

Alson Retail Co. Ltd
Jul 2020 - Present
- Handle social media messages and comments - Help solve 95% of problems that occurred with customers - Increase social media engagement by 5% (replying to comments and providing service)

Committee - Team Leader

Indonesia Presidental Election
Mar 2019 - Apr 2019
・
2 mos
- Coordinate between logistics and financial department - Monitored the overall workflow of the team - Managed over 4,000 voting papers to be distributed to Indonesian citizen in Taiwan

Backstage Coordinator

Festival Budaya
Oct 2017 - Nov 2017
・
2 mos
- Supervised backstage activities to ensure smooth rundown - Monitored ongoing event - Coordinating between performers and technicians regarding changes and schedule management

Education

Tamkang University

Bachelor of Business Administration (BBA)
・
Bachelor in International Business
2017 - 2021
・
3.8/4 GPA
Activities and societies
General Affairs Tamkang University Indonesian Student Association - Provide periodic report of organisation's inventory - Maintain and organise organisation's inventory - Create an efficient system for inventory management