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TSENG YU AN
業務助理 @ 聯網國際資訊股份有限公司
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TSENG YU AN
業務助理 @ 聯網國際資訊股份有限公司
擁有3年的業務相關經驗,工作期間主要負責:陌生客戶開發、客戶關係維護、處理客訴問題、活動行銷宣傳、活動執行規劃支援、簡易html語法進行排版上架等。 喜歡與人互動,擁有良好的溝通應變能力,善於解決問題,對新知識充滿好奇心,樂於學習充實自我。
聯網國際資訊股份有限公司
私立亞東技術學院(台灣)
Taipei, 台灣
Professional Background
Current status
Unemployed
Profession
Business Development
Fields
Computer Networking
Work experience
2-4 years (2-4 years relevant)
Management
Skills
Word
PowerPoint
Excel
Dreamweaver
工業電子丙級
Languages
English
・
Intermediate
French
・
Beginner
Chinese
・
Fluent
Highest level of education
Bachelor
Job search preferences
Desired job type
Full-time
・
Interested in working remotely
Desired positions
業務人員
Desired work locations
Taipei City, Taiwan
Freelance
Work Experience
業務助理
聯網國際資訊股份有限公司
Nov 2018
-
Present
1.維護客戶關係,陌生客戶開發 2.各部門協調合作,主管交辦事項 4.協助處理客訴問題,產品售後諮詢 5.協助退費帳務核對處理 7.活動行銷宣傳 8.活動執行規劃支援 9.活動簡章上稿以html語法,並使用Dreamweaver 服務賽事如:世界地球日、屏東高樹馬拉松、澎湖遠航馬拉松等各大賽事 協助客戶於網站中上架活動,安排行銷推文,客戶關係的維護 客的處理,跨部門協助活動的執行與規劃,在這之中學習跨部門的運作
業務助理
桔豐科技股份有限公司
Jan 2017
-
Aug 2018
・
1 yr 8 mos
1.維護客戶關係 2.協助請款作業 3.陌生開發企業客戶 4.各部門協調合作 5.主管交辦事項 6.定期整理銷售業績報表使用vlookup及樞紐分析 7.協助處理客訴問題 8.產品售後諮詢 9.處理客戶訂單。 合作夥伴如:東南旅行社、五福旅行社、百威旅行社等 每月大約維護100間左右的客戶,營業額約莫在每月250萬左右,平均一個月開發10間左右的旅行社、企業,大多是以電話先接洽窗口再而以email方式提供公司資料與合作方案簽約,來增加公司在市場上的能見度。
賣場服務人員
Uniqlo
Jan 2012
-
Jan 2013
・
1 yr 1 mo
1.顧客接待 2.賣場環境維護 3.處理顧客退換貨 4.賣場呈列規劃 5.倉庫整理 6.賣場服務諮詢。 在UNIQLO工作時,由於是日商,不外乎最重要的就是服務顧客的品質,我們都需要以最熱情,最真誠的方式,也因為如此讓我之後再處理客戶問題,較能理解客戶需求,完善地處理客訴問題。
外場人員
Neverland義法餐廳
May 2011
-
Nov 2011
・
7 mos
1. 環境整潔 2.客人接待 3.收銀結帳 4.餐點介紹 5.商品包裝 由於餐廳位置在天母,會有許多的外籍人士來餐廳用餐,因為之前曾有在國外遊學的經驗,讓我再與外籍人士對談中較不會羞澀,能用自己的語意來解釋自己所想要表達的內容,也從中學習到許多用餐的禮節
Education
私立亞東技術學院(台灣)
Bachelor’s Degree
・
通訊工程系
2011 - 2015
Activities and societies
工業配線乙級課程教學