As a Director of Growth, I have always been regarded as a thought leader and a trusted advisor to senior clients. Roles & Responsibilities (some): Creating the strategy for new business which may come from net new business in new sectors, organic growth, business or talent acquisition. Identifying new opportunities for potential growth in new categories, from current clients (including cross-selling), and via innovation (product, services, offering) Providing thought leadership on client, business and sector challenges and opportunities. Coaching and training the New Business as well as the Client Servicing divisions Attend meetings with Key Accounts and their C-Levels to maintain strong relationships when seniority is needed. Creates annual budgets and plans to achieve and sustain the company's growth.

My main goal is to generate revenue throughout various activities performed daily, the below is a list of my main activities: Contact leads to qualify them according to the company’s buyer persona. Arrange meetings with qualified leads to analyze their business needs and build a business relationship. Write technical and commercial proposals to leads after having a project estimated by the technical team. Think strategically with each lead and help identify the best solution that fits their business needs. Explain how our solution can have a direct impact to the client’s ROI and directly serves their business goals. Deal with complex enterprises and multiple decision-makers and influencers within an organization. Negotiate contract terms with clients till reaching the best terms that fit both businesses. Incorporate with the marketing team to develop presentations and case studies required to influence a deal. Be the client’s advocate along the project’s journey to ensure delivery and all terms are met. Attend meetings with clients regularly whenever a meeting is required. Contact existing accounts to explore other web services that can benefit from. Attend events that can benefit the business and generate more sales channels in the pipeline.

Receive customers' inquires. Handling billing inquiries. Perform technical troubleshooting if a customer is facing a technical issue. Cross-sell or upsell, through various Vodafone services. Ensure delivery of an extraordinary customer experience. Ensure all Key metrics are met (CSAT, AHT, RTM).

Contact leads to generate interest and locate home development needs. Arrange to schedule an estimate for the renovation project.