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RHCSA

Red Hat, Inc.

To obtain a cloud software engineer position in which I may utilize my professional skills with collaboration for all aspects of cloud software engineer.

Wenzao Ursuline University of Languages

Cloud Software Engineer

YING JIN CHOU

Microsoft Corporation 

Technical Support Engineer

- Reviews complex issues (e.g., multiple components of a product) and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues.
- Resolves customer issues through problem solving, collaboration, and research. May take escalated issues as needed. Documents technical work and research.
- Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.

台灣台北市

- Create Ansible playbook for automatic deployment. 
- Deploy service on Linux operating system.
- Develop front-end with React.js.
- Build Elastic Stack for disaster recovery by using cross-cluster replication.
- Provide project updates, manage resources, monitor progress and make adjustments as needed.

Dynasafe Technologies, Inc.

- Won top employee award of 2019.
- Decreased project cost. For example, the shipping cost to Miami was reduced 30%.
- Developed and managed a detailed project schedule and work plan.
- Provide project updates, manage resources, monitor progress and make adjustments as needed.
- Tested system and documented technical issues.

YING JIN CHOU’s posts