- Conducted desk research to assess new market opportunities, considering cultural interactions and nuances, and provided qualitative data for market expansion evaluation. - Analyzed quantitative data to uncover product issues and user behavior patterns. - Assisted the product development team in user experience research, designing research protocols, conducting interviews and observations, and extracting key insights. - Collaborated with the product team, aligning research goals with their needs and adjusting protocols accordingly. - Provided reports on user needs, pain points, and opportunities based on analyzed qualitative and quantitative research data.

Apply agile method to help Mozilla Taipei explore emerging mobile behavior in Southeast Asia countries. Job function include: - User testing - Agile research - Analysis/ Synthesis - User survey - Research planning - Stakeholder workshop Projects: - Digital Trust - Thiland - Digital Landscape in Maynamar - Firefox Lite 2.0 - Next generation of Email

- Understand cultural behaviors in workspaces in India and China. - Conduct B2B workshop to collect data, help to build sales partner relationships - Connecting stakeholders to co-create solutions - Inform user insight to product strategy and future decisions

- Cross-cultural design research in India. - Created strategic business plan and healthcare solutions for young Professional in Mumbai

Packaging design for festival themes and events. Projects: Skittles package for Chinese new year 2014 Double-mint candy can design

Design a microfinance product with mobile money solution by understanding the local landscape and pain-points of local farmers through ethnographic research.

Assist rendering and design new products in fast pace design agency in Chicago.

Concept & Innovation designer. Product designer.

- Help the clients define new product outcome - Desk research - Mood board Projects: - TATUNG new memorial doll project（大同寶寶） - APACHE Nailgun design