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DAO AN QUOC
Senior Travel Consultant I Senior Sales Executive I Operation Manager
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DAO AN QUOC

Senior Travel Consultant I Senior Sales Executive I Operation Manager
A professional, purpose-driven, responsible, dedicated and enthusiastic individual with lots of experiences in hospitality in 20+ years who is seeking to fill a position of senior travel consultant, senior sales executive or an upper position in your new team. Having continously gained a in-depth knowledge of hospitality, operations, leadership and management where I have played a crucial role as account manager to various travel agencies not only to act as pipeline contact but also to develope the mutual business, I trust myself I have the neccessary qualities to thrive up and succeed as every position above. With all my experiences throughout my career plus my achievements at work, I am confident to join my new team. I believe I can be a part of your consistent, sustainable developing organization and enhance my potential career pathway.
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Travelindochina Vietnam
Goethe Institute in Ho Chi Minh City
Ho Chi Minh City, Vietnam

Latar Belakang Profesional

  • Status sekarang
    Siswa/Mahasiswa
  • Profesi
    Sales Specialist
  • Bidang
    Hotel
  • Pengalaman Kerja
    Lebih dari 15 tahun (relevan Lebih dari 15 tahun)
  • Management
    Saya berpengalaman mengelola 5-10 orang
  • Skil
    Word
  • Bahasa
    Russian
    Profesional
    English
    Profesional
    German
    Menengah
  • Pendidikan tertinggi
    Sarjana

Preferensi pencarian kerja

  • Jenis pekerjaan yang diinginkan
    Full-time
  • Jabatan pekerjaan yang diinginkan
    Senior Sales
  • Lokasi pekerjaan yang diinginkan
  • Bekerja lepas
    Non-pekerja lepas

Pengalaman Kerja

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Travel Consultant I Sales Executive

03/2020 - 05/2020
3 mos
Main responsibilities & achievement: * Provide top professional travel consultancy to Indochina destinations for all clients B2B, B2C, Adhoc, etc and materialize all potential into realistic to generate sales target constantly; * Handle as account manager to numerous travel agencies, travel partners that operate in medium and small size enterpreneurs, especially in German market; * Offer innitiatives or plans to improve workload, team operations; * Closely work with all teams including sales team, operation team, product team, etc to maintain high proficiency in daily work; * Successfully build up a strong business reliability with numerous partners, clients for the company.
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Travel consultant I Sales Executive

09/2012 - 02/2020
7 yrs 6 mos
Main responsibilities & achievement: * Sustainably maintain the business development within the accounts assigned; build up a strong business relation with all agencies, partners, cliens, etc; plan to arrange familiarization trips, etc; * 100% ensure high profession in daily works including providing travel consultancy to Vietnam, Laos & Cambodia, offering travel itinerary, making quotations, following up the payments & debts, etc; * Offer innitiatives or plans to improve workload, team operations; * Closely work with all teams including sales team, operation team, product team, etc to maintain high proficiency in daily work; * Generate sales more than 1 mil. USD in 5 consecutive years.
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Head of Operation

03/2011 - 05/2012
1 yr 3 mos
Main responsibilities & achievement: * Oversee service quality of all tour products to ensure high satisfaction from all clients after tour completion; * Monitor all tour operations in Vietnam from North to South; * Constantly build up a strong connections with all elements inclusive of tour guides, cars, bus, boats, cruises, hotels, resorts, restaurants and other land suppliers for daily work of operations; * Offer initiatives to improve quality of daily tour operations, especially for Russian market; * Provide consultancy to BOD to work with the service providers that can supply the best services for the clients when required.
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Chief Representative

02/2009 - 02/2011
2 yrs 1 mo
Main responsibilities & achievement: * Manage regional offices and its operations including but not limited administration and accounting; recruiting and training new employees; * Plan and report office operations to BOD biweekly and monthly; * Contract with suppliers that offers the best travel services for different travellers of the company; * Arrange travel services in southern Vietnam in particular for all travelers; oversee quality of travel services to ensure high satisfaction from travellers after tour completion; * Remain the unique travel tour operator in Vietnam for the top travel agency Other Ways, especially in French market to generate sales up to 3 mil. USD in 2 consecutive years for the company.

Office Manager

12/2005 - 01/2009
3 yrs 2 mos
Main responsibilities & achievement: * Manage regional offices and its operations including but not limited administration and accounting; recruiting and training new employees; * Plan and report office operations to BOD biweekly and monthly; * Contract with suppliers that offers the best travel services for different travellers of the company; * Arrange travel services in southern Vietnam in particular for all travelers; oversee quality of travel services to ensure high satisfaction from travellers after tour completion; * Act as unique tour operator in Vietnam for numerous top travel partners from the U.S. including Marsha, especially to serve high-end individual travelers, group travelers, etc.
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Operation Executive

06/2004 - 11/2005
1 yr 6 mos
Main responsibilities & achievement: * Oversee service quality of all tour products to ensure high satisfaction from all clients after tour completion; * Monitor all tour operations in Vietnam from North to South; * Constantly build up a strong connections with all elements inclusive of tour guides, cars, bus, boats, cruises, hotels, resorts, restaurants and other land suppliers for daily work of operations; * Offer initiatives to improve quality of daily tour operations, especially for Hongkong inbound market; * Successfully coordinate to operate a great event in HCMC with 200+ delegates from ING Cooperation at that time.
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Sales Executive

09/1999 - 10/2003
4 yrs 2 mos
Main responsibilities & achievement: * Work with oversea tour operators, tour agencies to offer tour itinerary to Vietnam, to make quotations for their clients mostly German and Swiss; * Provide professional travel consultancy to all clients when required; * Handle all adjustments when necessary; * Arrange booking services inclusive of accommodtion, F&B, land services, etc; * Constantly build up a mutual business between the company and its partners, clients to strengthen business relationship.
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Front Desk Executive

12/1994 - 08/1999
4 yrs 9 mos
Main responsibilities & achievement: * Arrange check-in & check-out procedures for all guests; * Allocate the best hotel room occupancy; offer guests various upsales of hotel services and hotel facilities to generate daily hotel turnover; * Provide travel consultancy for guests when necessary; * Handle to deal with guests' complaint and report to supervisor or manager when required; * Be selected to attend " Best Receptionist Competition" organised by HCMC Department of Tourism.

Edukasi

Program Non-Gelar (mis. sertifikat Coursera)
German Language
2012 - 2014
Lainnya
English Language, Literature and Linguistics
1994 - 1997
Program Non-Gelar (mis. sertifikat Coursera)
Hospitality Vocational Program
1995 - 1995
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Bachelor of Arts (BA)
Russian and English Language, Literature and Linguistics
1989 - 1994