JOB PROFILE: IT Infrastructure Support, Specialist in managing complex IT environments, responsible for the installation and management of server operating systems (Linux & Windows) and webhosting control panels (Cpanel and DirectAdmin)
● Worked as a member of a team which works on a shift basis 24h
● Renders technical support to international web hosting clients that are using Linux & Windows servers.
● Investigating server hack and abuse issues.
●Tracking origin of spam emails from headers and notify clients.
● Performing Migration of domains and databases.
● Got hands on experience in HTTPD, DNS, MySQL, Exim Mail server and Backup tool R1soft
● Firewall and Server Security: Configuring firewall like iptables and CSF, Firewalld