1) Handle IT HELPDESK and troubleshooting with POS/front & Back-end issue
2) Maintenance System architecture and processing system daily error
3) Maintenance and integration with the ERP system. (AD Server, NAS windowsServer2008,2012)
4) Maintain system daily reports, process documentation, system service logs.
5) Resolve problems concerning Citrix, VM and other 3 party system issues.
6) A leader in a team of 2 members.
Achievements
Project: logistic to the warehouse system
Period: AUG. 2015 ~ NOV. 2015
Role in the project: SA, SD System analysis
Technical skills applied:
OS: windows base on 7 and 8 and 10
Programming language: C#
Database: MS-SQL
Framework:4.5
Tools: Excel output/Import
Project: CRM system analyze
Period: SEP. 2015 ~ JAN. 2016
Role in the project: system analyze
Technical skills applied:
OS: windows base
Programming language: C#
Database: MS-SQL
Framework:4.5
Project: Warehouse Moving(From Taipei to Keelung )
Period: AUG.2015 ~ OCT.2015
Role in the project: Operator
Technical skills applied:
Others: Planning Process & Operator
Project: Maintenance System
Period: SEP. 2014 ~ OCT. 2015
Role in the project: Maintenance IT System(whole company system)
Technical skills applied:
OS: Windows Server, Linux Server, VM
Programming language: VB # VBA
Database: MS-SQL