A.User experience lead - Implemented user-centric design methodologies and conducted thorough user research. - Collaborated closely with all stakeholders to ensure alignment with business objectives. - Successfully achieved the goals for 4 SaaS project dashboards, resulting in increased repeat orders from existing clients. - Effectively trained and developed junior UI/UX designers in-house by enhancing their design taste first, then introducing UX research methods to expedite project delivery for SaaS dashboards. - Implemented a user-centered design approach to develop a more equitable overtime system, resulting in fairer overtime practices for all individual performances. - Developed an office design system that strengthened the company's brand identity. - Created a complex formula for a government software project, enabling it to calculate the impact of natural disasters or crimes on surrounding communities. B.Project/product management - Managed & maintained 10 SaaS dashboard project - Successfully crafted a product roadmap for an internal SaaS dashboard, slated for testing in the target market. - Efficiently managed incoming tasks for each designer and developer, leading to more effective and efficient individual performances. - Implemented an agile system in the office, resulting in quicker responses to client tasks. - Developed feature artifacts and bug artifacts for execution by developers, enhancing feature and bug management effectiveness.

- Developing an AI app for promoting healthy food choices. - Implemented Agile/Scrum methodology within the company. - Led the development team in the dual role of lead UX designer and Scrum Master.

- Successfully implemented a SaaS job dashboard as internal software for the company, resulting in a faster and easier hiring process for employees. - Managed all project and product components of the company for easy management. - Developed a mobile application for individuals experiencing legal issues in job hunting, enhancing their skills, and providing consultations with experts for better social reintegration. - Successfully redesigned the company's website, increasing visitor engagement. - Developed job seeker kiosks distributed across Singapore, providing easier access, especially for the elderly or individuals with limited devices in job searching.

- Developed the mobile e-commerce super app "Cocorolife" and achieved a successful milestone of 10,000 downloads upon its initial launch on the Google Play Store. - Developed a SaaS dashboard to facilitate customization for both vendors and administrators within the Cocorolife ecosystem. - Developed a web application to expand the reach of Cocorolife and capture a broader target market. - Implemented user stories using Cucumber within GitLab to guide the development of features for Cocorolife.

A.Operation manager -Develop and implement operational strategies to improve efficiency. -Oversee day-to-day operations, resource allocation, and performance tracking. -Lead and motivate cross-functional teams to optimize productivity. -Identify process bottlenecks and implement solutions for cost savings. -Foster a culture of continuous improvement and best practices. -Establish strong relationships with stakeholders for successful project delivery. -Monitor industry trends and technological advancements. B.Architect/interior designer -Collaborate with clients to understand preferences and requirements. -Gather measurements and assess space constraints. -Develop design concepts, mood boards, and 3D visualizations. -Select materials, finishes, furnishings, and accessories. -Prepare detailed design plans and specifications. -Coordinate with architects, contractors, and vendors. -Monitor project progress and ensure design intent is met. -Stay updated on design trends and integrate innovative ideas. -Maintain strong client relationships.