o Worked in the Data Delivery Operations team for a P2P Marketplace App - SquadRun
o Driving Quality of contents for marketplaces & classifieds for clients in India and abroad and ensuring all quality buckets are achieved
o Responsible for Content Trust & Safety - curation, moderation, categorisation, proofreading & sampling
o Tracking and monitoring data flow to ensure all SLAs of the project is met in the given TAT
o Preparing in-app training materials aligned with the latest policy and guidelines
o Redressing grievances and providing resolution to issues raised by the workforce