The Product Owner of start-up projects, C2 Hybrid Share and Synology Store, and the Release Manager of DSM with 600M+ global users!
- Led a collaborative effort to expand the Synology Store eCommerce platform from the US to 27 additional countries in the EU and UK within a span of 6 months.
- Implemented an effective go-to-market strategy for Hybrid Share, resulting in 2 impactful customer success stories and a 31% sales increase within a year.
- Successfully managed schedules and resources for 4 software projects concurrently, ensuring timely delivery.
- Conducted comprehensive competitor analyses of 4 companies, leveraging the findings to create insightful 1-year functional roadmaps.
- Demonstrated a commitment to customer service by providing practical solutions promptly, resulting in a reduction of weekly inquiries from 20+ to just 3.
- Streamlined software release processes, optimizing time-to-market efficiency.