Kaohsiung City, Taiwan Part-time freelancing while completing an MBA in International Business. takealot.com

Takealot.com is the leading e-commerce retailer in South Africa and one of the largest, most innovative e-commerce retailers on the African continent. I was responsible for the overall vision and roadmap of features for the Takealot Logistics Central services team. The role was inherently cross-functional working closely with customer service, engineering, design, operations, and executive teams to bring about product enhancements to benefit our customers and business. Worked with business owners to understand their strategy, requirements and priorities in order to translate needs into recommended initiatives & projects that affect the product. Defined and tracked the metrics and data that will inform all decisions on product features and functionality. Created business cases to motivate the prioritization of initiatives. Analyzed project scope and core objectives through requirements workshops with stakeholders to define business requirements. Elicited detailed functional requirements and documented these requirements such that detailed technical specifications could be compiled by Engineering Collaborated with technical lead and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs. Evolved appropriate Product Management practices for a responsive, dynamic environment to foster effective execution to commitments. Ensured that the development and QA teams understood the requirements by attending backlog grooming and sprint planning sessions and initiating functional clarification sessions where needed. Setting timelines, driving project schedules and leading cross-functional development teams from design through to release. Reviewed the test plan and test scripts to ensure quality and coverage. Performed user acceptance testing.

Managed complex cross functional multi team projects within an e-commerce and logistics environment. Engaged stakeholders to understand and capture business project requirements. Translated business requirements into technical specifications consumable by engineers - bridged the business to technical gap with design specifications in conjunction with engineers. Determined and managed project resourcing requirements. Managed the delivery of projects taking ownership of project cost, schedule and scope and making commitments to deliver. Worked collaboratively with engineering on building the systems solutions required by having a solid understanding of the technologies and tasks required to achieve the solution. Validated and rolled out the solution within the business - engaged in quality assurance and compliance. Built a team of senior business analysts to act as change agents in the business.

Capfin is one of South Africa's fastest growing, award-winning, independent credit providers.

POCiT was a true innovator being one of the first mobile money platforms in the world and the first in Africa. Responsible for documenting user stories, backlog grooming, interacting with product stakeholders, facilitation of Sprint planning sessions, managing second and third level support queries, interfacing between product stakeholders and development teams and working closely with the QA team.

Digiata is a financial software solutions provider offering customised software and technical solutions to businesses. In this role I was responsible for : Defining requirements and configured and supported client solutions which focused on the automation of business processes and integrating these processes with underlying applications and components. Implementation of in-house developed product suite for clients in the financial service sector.

Teaching English as a Foreign language to Taiwanese students aged 5 to 15.

Lecturing first year University students in Computer and Information Literacy at the University of Pretoria