I have entry level experience in web development. I have 1-2 years focus on front end web development, utilizing HTML, CSS and JavaScript. I also have experience using Bootstrap5. I'm currently working on my back end skills to be a Full Stack Web Developer. I have excelled in customer service, sales, insurance and technical support. I have also developed my skills in management with success running a labor office where I processed payroll, dispatched employees, balanced ledgers and handled inventory.
Provided product support.
Delivery status.
Troubleshooting of network and devices.
Billing assistance and order placement,
Ticket escalations as needed
Maintained above-average metrics in overall
satisfaction.
Signed up consumers for Medicare and Private
Insurance plans during the AEP seasons.
Met sales goals of 3-5 sales per day.
Utilized a consultative approach to guide consumers to
the right plans based on health and economic needs.