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Võ Chí Dũng
Employer Branding
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Võ Chí Dũng

Employer Branding
A fun-loving & people-oriented person who has a huge passion for self-discovery and creating positive impacts on people’s lives. Proactive to learn, striving for excellence and being resilient to challenges, these are major points for my orientation to become an expert in Branding and Communications.
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Zalo
International School of Business
Ho Chi Minh City, Vietnam

职场能力评价

专业背景

  • 目前状态
    就学中
  • 专业
    服务人员
    客户支援专员
    社群行销人员
  • 产业
    行销 / 沟通
    公共关系
    数字
  • 工作年资
    1 到 2 年 (15 年以上相关工作经验)
  • 管理经历
    我有管理 5~10 人的经验
  • 技能
    Customer Relationship Management
    Customer Relations
    Communication
    Research
    Standard Operating Procedure
    Social Media Marketing
    Digital Marketing
    Excel
  • 语言能力
    English
    进阶
  • 最高学历

求职偏好

  • 预期工作模式
    Intern
    对远端工作有兴趣
  • 希望获得的职位
    National Social Media Executive
  • 期望的工作地点
    Ho Chi Minh, Vietnam
  • 接案服务
    全职接案者

工作经验

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Employer Branding & Internal Communication Collaborator

Zalo
全职
2023年5月 - 现在
Thành phố Hồ Chí Minh, Việt Nam
- Assisted and managed both external and internal branding activities/projects of the company. - Reinforced employer branding by creating content, managing and monitoring performances of company's main social media platforms (Facebook and LinkedIn page). - Collaborated with different teams, departments and individuals to facilitate and manage internal projects. Key results: - Increased Facebook page followers and engagements by more than 60% in 3 months (28K Followers) - Increased LinkedIn page followers by 6.8K, unique visitors increased by 18% in 3 months. - Successfully facilitated and delivered a 2-week internal project, including 4 consecutive events attended by total 1400 employees.
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Marketing Lead of Unilever Future Leaders League

Unilever
临时工
2023年4月 - 现在
Thành phố Hồ Chí Minh, Việt Nam
A joint project between Unilever and AIESEC in Vietnam. - Led an organizing committee of marketing for Unilever Future Leaders League 2023, which has 3 members. - Managed various partnerships (Universities & PR & KOL Influencers) to reach target audiences. - Managed digital marketing channels (owned, earned, paid). - Communication plan for holistic research. - Implemented the marketing plan, tracked progress, and analyzed marketing performance. Key result: - Successfully attracted total 4850 applications over the period of 2 months with 100% digital campaign, CVR: ~60% - Social media reached to nearly 800.000 audiences, average engagement rate of 55%.
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National Social Media Executive

2022年7月 - 现在
- Build and execute communication campaigns/plans on Facebook, Instagram & LinkedIn - Directly manage and build development plans for all social channels, especially for 257K followers Facebook fan page - Generate, edit, publish and share engaging content; 225% increase in the number of people reached compared to the previous month and 78.500 people engaged with the campaign in the first month
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Senior Customer Relations Executive

2022年1月 - 2022年7月
7 个月
- Build and implement plan to engage with external stakeholders (attendees, ambassadors, etc) to the project. Achievement : 9.72 satisfaction score. - Recruit and manage delegates/ambassadors/international delegates; managed 12 ambassadors, 6 international delegates and 130 event attendees - In charge of Financial Management; 27.7 million VND of profit from events
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Junior Customer Relation Executive

2021年4月 - 2022年1月
10 个月
- Manage customer journey following standardize operational procedure (SOP) - Create supporting materials including booklets, emails, training materials, etc. - Enhance customer retention rate via communities, email marketing and groups, .

Customer Sevice Officer

2020年12月 - 2021年4月
5 个月
- Support students and teacher with educational materials - Monitoring customers satisfaction via telephone and on-site interviews/conversations - Support with administrative tasks including scheduling classes, preparing contracts, payment invoice, sale materials.

学历

Bachelor of Business Administration (BBA)
Bachelor of Business Administration - Overal GPA: 3.0/4 - Marketing Research: 9.0/10
2021 - 2024