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Võ Chí Dũng
Employer Branding
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Võ Chí Dũng

Employer Branding
A fun-loving & people-oriented person who has a huge passion for self-discovery and creating positive impacts on people’s lives. Proactive to learn, striving for excellence and being resilient to challenges, these are major points for my orientation to become an expert in Branding and Communications.
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Zalo
International School of Business
Ho Chi Minh City, Vietnam

職場能力評價

專業背景

  • 目前狀態
    就學中
  • 專業
    服務人員
    客戶支援專員
    社群行銷人員
  • 產業
    行銷 / 溝通
    公共關係
    數位
  • 工作年資
    1 到 2 年 (15 年以上相關工作經驗)
  • 管理經歷
    我有管理 5~10 人的經驗
  • 技能
    Customer Relationship Management
    Customer Relations
    Communication
    Research
    Standard Operating Procedure
    Social Media Marketing
    Digital Marketing
    Excel
  • 語言能力
    English
    進階
  • 最高學歷

求職偏好

  • 預期工作模式
    實習生
    對遠端工作有興趣
  • 希望獲得的職位
    National Social Media Executive
  • 期望的工作地點
    Ho Chi Minh, Vietnam
  • 接案服務
    全職接案者

工作經驗

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Employer Branding & Internal Communication Collaborator

Zalo
全職
2023年5月 - 現在
Thành phố Hồ Chí Minh, Việt Nam
- Assisted and managed both external and internal branding activities/projects of the company. - Reinforced employer branding by creating content, managing and monitoring performances of company's main social media platforms (Facebook and LinkedIn page). - Collaborated with different teams, departments and individuals to facilitate and manage internal projects. Key results: - Increased Facebook page followers and engagements by more than 60% in 3 months (28K Followers) - Increased LinkedIn page followers by 6.8K, unique visitors increased by 18% in 3 months. - Successfully facilitated and delivered a 2-week internal project, including 4 consecutive events attended by total 1400 employees.
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Marketing Lead of Unilever Future Leaders League

Unilever
臨時工
2023年4月 - 現在
Thành phố Hồ Chí Minh, Việt Nam
A joint project between Unilever and AIESEC in Vietnam. - Led an organizing committee of marketing for Unilever Future Leaders League 2023, which has 3 members. - Managed various partnerships (Universities & PR & KOL Influencers) to reach target audiences. - Managed digital marketing channels (owned, earned, paid). - Communication plan for holistic research. - Implemented the marketing plan, tracked progress, and analyzed marketing performance. Key result: - Successfully attracted total 4850 applications over the period of 2 months with 100% digital campaign, CVR: ~60% - Social media reached to nearly 800.000 audiences, average engagement rate of 55%.
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National Social Media Executive

2022年7月 - 現在
- Build and execute communication campaigns/plans on Facebook, Instagram & LinkedIn - Directly manage and build development plans for all social channels, especially for 257K followers Facebook fan page - Generate, edit, publish and share engaging content; 225% increase in the number of people reached compared to the previous month and 78.500 people engaged with the campaign in the first month
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Senior Customer Relations Executive

2022年1月 - 2022年7月
7 個月
- Build and implement plan to engage with external stakeholders (attendees, ambassadors, etc) to the project. Achievement : 9.72 satisfaction score. - Recruit and manage delegates/ambassadors/international delegates; managed 12 ambassadors, 6 international delegates and 130 event attendees - In charge of Financial Management; 27.7 million VND of profit from events
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Junior Customer Relation Executive

2021年4月 - 2022年1月
10 個月
- Manage customer journey following standardize operational procedure (SOP) - Create supporting materials including booklets, emails, training materials, etc. - Enhance customer retention rate via communities, email marketing and groups, .

Customer Sevice Officer

2020年12月 - 2021年4月
5 個月
- Support students and teacher with educational materials - Monitoring customers satisfaction via telephone and on-site interviews/conversations - Support with administrative tasks including scheduling classes, preparing contracts, payment invoice, sale materials.

學歷

Bachelor of Business Administration (BBA)
Bachelor of Business Administration - Overal GPA: 3.0/4 - Marketing Research: 9.0/10
2021 - 2024