* Worked closely with clients in music streaming and manufacturing industries (e.g., Taiwan Mobile, MOXA Inc.) on projects of exploratory user/market research, UX/UI redesign, and usability testing.
* Assisted the UX Research Lead in the planning of user research, executing research, and preparing the report, on three client projects:
- Conducted guerrilla interviews, user interviews, and usability testing.
- Created lo-fi prototypes with sketched wireframes and paperboards to ideate the design concepts.
- Planned and facilitated co-creation workshops with clients to define the product feature and build action plans by leading discussion integrating user needs, business resources and market trend with client’s engineering, marketing, and design teams.
- Analyzed the research data, compiled the results into actionable insights and presented the research report and provided recommendations to the clients to support evidence-based decisions.
- Conducted market research and competitor product feature analysis to identify the strength and weakness of products.