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Christine Lin
Software Product Manager
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Christine Lin

Software Product Manager
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威許移動股份有限公司 ( WishMobile, Inc. )
University of Connecticut
New Taipei City, Taiwan

Professional Background

  • Current status
    Employed
    Open to opportunities
  • Profession
    Product Manager
    Project Manager
  • Fields
    Education
    Marketing / Communications
  • Work experience
    4-6 years (2-4 years relevant)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    Product Operations
    Product Management
    Project and Event Planning
    Process Management
    Social Media Management
    Team Leadership and Management
    Creative Thinking
    Effective Communication
    Cross-Generation Communication
    Customer Service
    Crisis and Conflict Management
    Problem Solving
    Microsoft Office
    MailerLite Email Marketing
    Notion
    Archbee
    Thinkific
    Paperform
    Sertifier
    Airtable
    Zapier
    Canva
    Agile Methodology
    Product Roadmapping
    Market Research
    User Experience
    Product Strategy
    SaaS Platform
    API Integration
    Wireframing and Prototyping
    Whimsical
    Confluence
    JIRA Project Management
  • Languages
    English
    Native or Bilingual
    Chinese
    Native or Bilingual
    Spanish
    Beginner
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Software Product Manager、PM、SaaS Product Manager
  • Desired work locations
    Taipei, Taiwan
  • Freelance
    Non-freelancer

Work Experience

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Software Product Manager

Sep 2023 - Present
Taipei City, Taiwan
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Product Manager

May 2023 - Aug 2023
4 mos
Taipei City, Taiwan
• Utilize agile methodologies to drive product lifecycles and deliver incremental value • Develop and maintain product roadmaps, setting the vision, goals, and release timeline • Perform comprehensive market research to identify customer needs, market trends, and competitive landscapes, informing product strategies • Apply UX principles to create intuitive and seamless user experiences for products • Develop and optimize courses to meet learner and trainer expectations, ensuring content, structure, and delivery excellence • Efficiently manage business partnerships, trainers, students, and teaching assistants, fostering smooth collaboration and successful outcomes
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Senior Project Management Specialist

Apr 2022 - May 2023
1 yr 2 mos
• Increased NPS by 30% through cross-functional collaboration, resulting in the highest enrollment rate since the company's founding. • Achieved a 100% customer service response rate within 24 hours, ensuring timely and effective resolution of customer inquiries and issues. • Successfully planned and coordinated virtual and onsite events in Taiwan and Hong Kong, ensuring seamless execution and positive participant experience. • Delivered high-quality virtual and onsite marketing courses as a host in Taiwan, engaging and inspiring participants to achieve their learning goals. • Developed and managed new courses and optimized existing ones, ensuring that course content, structure, and delivery met the needs and expectations of learners and trainers. • Effectively coordinated and managed business partnerships, trainers, students, and teaching assistants, ensuring smooth collaboration and successful outcomes. • Provided guidance and training to team members in product operations and course development, enhancing their skills and knowledge and fostering a culture of continuous learning and improvement. • Supported the Product Manager in business development efforts, contributing to the identification of new opportunities and the expansion of the company's customer base and revenue

Executive Assistant of General Manager

Feb 2020 - Mar 2022
2 yrs 2 mos
• Contributed to offshore wind farm environmental impact assessment and monitoring projects, demonstrating knowledge of relevant regulations and standards and supporting project success. • Served as the 24-hour onshore emergency contact person for the Greater Changhua offshore wind farm monitoring project, ensuring prompt and effective response to any issues or emergencies. • Provided valuable support in the underwater noise monitoring and acoustic system equipment testing process, ensuring accurate data collection and analysis and contributing to project success. • Effectively managed human resources and conducted quantitative analysis of manpower workload for all company projects, ensuring efficient resource allocation and optimal project outcomes. • Successfully scheduled appointments and external meetings, demonstrating strong organizational and time management skills and ensuring smooth communication and coordination. • Effectively managed and organized data and meeting records, ensuring accurate and accessible information for project planning and decision-making. • Facilitated coordination and management of developers and subcontractors, fostering productive and collaborative relationships, and ensuring successful project outcomes. • Effectively tracked and managed project progress, ensuring timely and efficient execution of tasks and activities and contributing to project success. • Provided effective administrative management, demonstrating strong communication and problem-solving skills and supporting the smooth operation of the company.

English and Mathematics English Tutor

Sep 2016 - Jun 2019
2 yrs 10 mos
• Developed and customized teaching materials for four individual junior high and high school students based on their unique learning needs and styles. • Provided personalized guidance and support to each student in creating study plans and preparing for entrance exams. • Instructed and assessed each student in the four essential English language skills: listening, speaking, reading, and writing.

Part Time Cram School Teacher

Jul 2015 - Aug 2016
1 yr 2 mos
• Developed and created effective teaching materials for junior high school students, utilizing a range of resources and instructional methods to enhance student learning. • Provided valuable guidance and support to junior high school and high school students, helping them develop effective study plans and prepare for successful entrance exams. • Demonstrated strong problem-solving and critical thinking skills, effectively guiding and supporting students to overcome academic challenges and achieve their goals

Education

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Bachelor’s Degree
Bachelor of Land Economics-Geomatics
2015 - 2020