Dalonta Qualls
Retail Sales Representative
I have over 6 years of experience in sales and customer service. I am a motivated initiative-taker. I
am never satisfied with the status quo, so I always try to beat a personal best. I thrive in a challenging
environment where new challenges come up every day. I am flexible and dependable, and I work well in varying environments. Learning quickly is personally rewarding and inspires me to take intelligent risks.
Verizon
The University of Texas at DallasDallas, TX 75220, USA
Professional Background
Current status
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Profession
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Fields
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Work experience
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Management
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Skills
Sales ExecutionContent Strategy & Content MarketingJourney mappingBusiness Analysis Planning & MonitoringMatrix LeadershipGrowth MarketingProblem solving and decision makingHigh Degree Of InitiativeProgram Management ProfessionalWritten and Oral CommunicationCustomer Relationship Management (CRM)Marketing Operation ManagementBusiness Planning & DevelopmentMarketing Strategy : Conduct research and analysis for Product and Service DevelopmentEvent management and team building skills.Integrated Marketing CommunicationPublic Relations Skills Public Speaking Communication Skills Collaboration Organizational Skillseconomics and business mathematicsCommunication & relationship-building skills. Listen attentivelyBusiness Administration SpecialistE-Mail MarketingDigital Marketing management and operation skillsGoogle Analytics CertifiedLead Generation and Account Based MarketingMarketing CampaignsSearch Engine Optimization (SEO)Web Analytics
Languages
English・Native or Bilingual
Spanish・Beginner
Portuguese・Beginner
Highest level of education
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Job search preferences
Desired job type
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Desired positions
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Desired work locations
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Freelance
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Work Experience
Retail Sales Representative
August 2021 - Present1 yr9 mos
• Provided customers with exceptional service and products that meet their needs and make their lives simpler and more organized. • Created personal relationships with customers to identify their desires on a personal level to get them the perfect tech. • Generated sales by using my love and passion for the latest and greatest technology to inform the customers of the newest features. • Helped customers have fun learning and enjoy everything about their new devices.Marketing Internship
August 2022 - December 20225 mos
• Verizon Special Project for an internship course at The University of Texas at Dallas. • Developed a Competitive Analysis for Verizon against competitors. • Excelled in a team-based environment where commission and effective communication are necessary for success. • Advanced in written and verbal communication. • Led and collaborated with Team on innovative ideas and strategies to increase sales within the multi-stores. • Led multiple projects around the store, from assisting customers in storing layout and campaigns to attracting customers in-store in a demanding environment and in a professional and organized way.
Retail Customer Service Associate
January 2020 - August 20211 yr8 mos
• Demonstrated consultee behaviors in a retail environment. • Assembled packages and prepared goods for shipping. • Provided outstanding customer service experience.
