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Daphne Lin
Office Assistant
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Daphne Lin

Office Assistant
Experienced CSR | We are all here to collaborate together, exceeding your maximum performance.
Peterson
Ming Chuan University
Taipei, 台灣

Professional Background

  • Current status
  • Profession
    Customer Service / Support
  • Fields
  • Work experience
    2-4 years (2-4 years relevant)
  • Management
  • Skills
    Verbal Communication Skills
    Organizational Skills
    Working Independently
    Attention To Detail
    Listening Skills
    Prioritizing
    MS-Office
  • Languages
    English
    Native or Bilingual
    Chinese
    Native or Bilingual
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Intern
    Interested in working remotely
  • Desired positions
    Office Assistant
  • Desired work locations
  • Freelance
    Part-time freelancer

Work Experience

Office Assistant

Apr 2019 - Apr 2020
1 yr 1 mo
An agent representing the landlord of Langara Gardens managed by Peterson Commercial Property Management. Answered phone calls and emails to prospect tenants' requests and provided them apartment vacancies that meet their needs immediately and effectively by listening carefully to their requests. Walked through necessary procedures with prospective tenants and prepared required documents for signing agreements. Preparing paperwork and other documents needed for legal purposes with great attention to detail using Microsoft Office and Adobe Acrobat. Filed documents with detailed-oriented skills while fulfilling current tenants' requests such as maintenance work orders, complaints between neighbours or payment inquiries. Multitasking with the duties mentioned above while communicating with the assistant manager and manager when necessary. Working independently in the rental office using prioritizing skills to finish projects efficiently.

Customer Service Representative

Sep 2017 - Oct 2018
1 yr 2 mos
Provided excellent customer service at the point of sale, engaging listening skills and problem-solving skills to ensure that customer's needs had been met. Maintained optimum stock levels by monitoring throughout the day and re-stocking in-demand items to increase sales by ensuring product availability. Processed rental equipment using company database following outlined protocols with detailed - orientated skills. Explained detailed rental agreements to be followed with verbal communication skills. Inputted customer's information for moving in/out storage units with data-entry skills and paid close attention to accuracy.

Education

Bachelor of Business Administration (BBA)
International Business and Trade
2020 - 2022
Diploma in Business Administration
2017 - 2019