Oct 2017 - Present
- Prepared various export sales contracts and supplier forms for order processing
- Monitored service after sale and implemented quick and effective problem resolutions.
- Built and cultivated long-term quality relationships with over 30+ clients by addressing needs and providing superior customer service.
- From the contract signing stage, I effectively provided the management of the financial process, the follow-up of the letter of credit processes, production status, logistics and shipments and inter-departmental coordination.
- Gathered market intelligence and provided valuable information to my colleagues and managers to plan sales strategies.