Sep 2014 - Present
➢ Maintain Cash book and cash Tally.
➢ Dissemination of products and process updates to the team and follow-up with regular audits.
➢ . Interacting with Customers thereby taking care of their problems Customer Care
➢ Taking care of the Sales Team commission and the timely salary distribution.
➢ Customer Payments, E-transaction Collection .
➢ Manage events and all administration work.
➢ Organizing periodic Customer Care/Service Camps at remote locations, providing opportunity to customers to directly interact with personnel for grievance resolution, helping in retention.
➢ Identifying Manpower needs of site.
➢ Coordinate with IT, CSD, API, Commercial ensuring smooth backend process for all activities
➢ Interacting with the company on customer problems
➢ Managing all the programs required at backend like maintain inventories.
➢ Maintain customer records.
➢ Ensure that accurate and complete accounting, reporting and internal control systems are functioning and that all Relevant records are properly maintained.
➢ Ensure that standard systems & processes are complied 100% in warehouse.
➢ Monitor the quantity and quality of commodities received & stored.
➢ Carry out regular physical warehouse checks of commodities and inventory and ensure ZERO variation w.r.t. system inventory report.
➢ Ensure circulation of regular stocks reports, daily stocks positions, daily activity reports, etc. to concerned stakeholders.
➢ Prepare dispatch plans for next day and ensure that vehicles must be aligned completely.
➢ Stock positions and Monitor the quantity and quality of commodities received and
stored.
➢ Stocks reports, daily stocks positions
Strategy
➢ One of the main roles of sales ops is to define a high-level vision for the sales organization and develop strategies to meet those goals.
➢ A few of their strategic functions might include :
➢ Transportation management
➢ Relevant records are properly maintained
➢ Sales process optimization
➢ Sales technology and methodology evaluation
➢ Sales coverage model and territory planning
➢ High-level planning and goal setting
➢ Data analysis
➢ Sales forecasting