Aug 2018 - Present
. Manage Professional Services team inclusive of Customer Success Architects, Product Consultants, Technical Consultants, and Project Managers
. Responsible for account oversight, quality control, productive utilization, and successful delivery of solutions
. Partner with Account Executives to build relationships with prospects and customers as a trusted advisor
. Provide operations support for staffing projects, resource planning, professional development, and hiring
. Industries include financial services, healthcare & life sciences, public sector, insurance, and manufacturing
Sample Customers: AstraZeneca, Banco Popular, BioGen, Bayer, Boston Scientific, Honeywell, Novartis, Pfizer, Signature Bank, Walmart