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Nicole Hou
Ground Staff
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Nicole Hou

Ground Staff
Currently based in Taipei, Airline industry for over 5 years. Been studied at EWHA University Language Center for 1 year and got level 6 for the test of proficiency in Korean. Interested in marketing and customer service areas. Being enthusiastic team player and willing to accept new challenge.
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中華航空公司 China Airlines
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NATIONAL TAIPEI UNIVERSITY
Taipei City, Taiwan

Professional Background

  • Current status
  • Profession
    Customer Service / Support
    Travel Agent
  • Fields
    Tourism
    E-Commerce
  • Work experience
    4-6 years (4-6 years relevant)
  • Management
    None
  • Languages
    Chinese
    Native or Bilingual
    English
    Professional
    Korean
    Professional
  • Highest level of education

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Ground Staff
  • Desired work locations
  • Freelance
    Non-freelancer

Work Experience

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Airport Ground Crew

Feb 2016 - Present
As a team of China Airlines and Emirates ground crew.We are responsible for administrative duties and communication with passengers from all over the world. -Include welcoming passengers, providing information, assisting passengers, checking in luggage, taking reservations, and selling tickets. -VIP lounge counter services. -To promptly resolve passenger queries and ensure that all passengers are satisfied. [Skills] -Great communication skills.(Chinese/English/Korean) -Ability to work in a highly dynamic environment. -Highly collaborative, roll-up-your-sleeves attitude, not afraid to work independently when required. -Adaptable to new technologies, quick learner

Education

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High School Diploma
Recreational and Sport Management
2009 - 2013