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February 2021 ~ Present10 mos• To Lead, Motivate and manage clinic staff to encourage a high performing team • Delivering Industry leading customer service that take us form Good to Great • Make sure all operation process running as Vision & mission • Manage staff by assigning and delegating tasks as needed • Recruit, hire and coordinate the training of new staff members • Design and implement business strategies to help the clinic meet organizational goals
Business Development Manager
September 2020 ~ January 20215 mosManagement Company's Representative coordinating all of the pre-opening activities on Clinic. Instrumental in defining the mission, goals, budget and performance standards for the clinic and communicating it to staff, preparing Job description, SOP & Business plan Manage team member performance, identify any training needs, develop and deliver the required training for supervisors and team members in an effective way to maximise guest satisfaction and develop team members to enable them to achieve their career goals Conducting market research, seeking new customer opportunities and maintaining relationships between customer, business relation or with supplier Complie and present the company's business development plan
Business Development Manager
July 2018 ~ August 20202 yrs2 mosDevelop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the company's products/services addressing or predicting clients' objectives Provide trustworthy feedback and after-sales support Build long-term relationships with new and existing customers Develop all level staff into valuable sales people
July 2016 ~ June 20182 yrs0 mosCreate marketing strategies to optimize and enhance company presence Align company goals with marketing strategy Organize promotional events, PR opportunities, and news features Analyze market trends and competitor's' methods Oversee implementation of design, content, and deployment of all marketing materials Develop brand standards, mission, and goals for current and future projects Improve reach to customers through Digital Marketing seeking cooperation with co branding purposes Collaborate to generate digital and print advertising material
Marketing & Sales
January 2016 ~ December 20172 yrs0 mosResponsible for the achievement of targets clinic Develop a marketing and brand strategy for the organization and for new and existing products or services. Oversee the implementation of the marketing strategy including campaigns, events and digital marketing. Manage and refine the organization's social media presence and direct programme to improve social media reputation and recognition. Continually review changes to the market, consumer trends and the activities of competitor's, adjusting the marketing plan if necessary. Undertakes continuous analysis of competitive environment and consumer trends conducts market research to keep abreast of trends and competitor's marketing movements . Utilize data for marketing campaigns, interrogating the organization's databases and external data. Provide tools and materials to enable the sales team to function effectively.
Marketing Communication Manager
January 2014 ~ December 20152 yrs0 mosResponsible in formulating marketing strategy, marketing tool as well as outbound communications to improve the Company brand . Planning, analysis and develop services to improve customer satisfaction, thereby increasing visits and sales . Conducting research and evaluation of competitive products, product characteristics, market share, market trends, advertising for the development of innovative products and services . Coordination and collaboration in promotional activities such as events, talk shows etc .
Assistant PR Manager
September 2013 ~ December 20134 mosdevelop and implement marketing communication plan including strategy, goal, budget to promote the hotel and thereby supporting sales efforts both room and F&B and outlets. create and deliver press release, media relation content and press conference. creating guest activity and community. mantain professional contact with press/media, colleagues and potential client of the hotel. handling complain from general public, client and guest.
Assistant Clinic Manager
February 2007 ~ August 20136 yrs7 mosResponsible for the smooth operations of the form of services covering all aspects of Front liner covering cashier performance, products and services CRO and other facilities for customer satisfaction. Planning, monitoring and evaluation functions and management of customer visits to meet the targets set by the company visit Coordinate and supervise the operations and standardize the process of action medic and aesthetic or service to the customer at the branch customer-appropriate policies, systems and procedures that have been set by the company. Under the direction of the Clinical Manager ensure achievement of the vision and mission of the company to run the entire program of activities, policies and provisions of the applicable company SOP, business plan, company regulations, etc. in the operational activities of daily clinic. Fostering good relationships and have the ability to communicate with all branches of partners and other organization's that are adding relation to conduct cooperation and profitable company.
1997 ~ 1998
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