I Hsuan Shen
Graduate at the University of Surrey
XREX Inc.
University of SurreyProfessional Background
Job search preferences
Work Experience
Receptionist
Scape Student Living・Part-Time
December 2021 - January 20231 yr2 mos
Guildford, UK
• Administrative paperwork • Complaints management (in person, by call and by email) • Create document templates with Microsoft Word, Excel and PowerPoint • Events posters and signs designed for the Guildford site • Facility reservation arrangement • Have assisted in executing 8 on-site events • Have assisted in training 6 new starters • Organize facility reservations • Potential customer viewing • Response to enquiries (in person, by call and by email) • Sales promotion and rebooking enhancementReceptionist
July 2022 - July 20221 mo
Guildford, UK
• Process payments • Response to on-site enquiriesMarshal
Kelly's Storage Ltd・Part-Time
December 2021 - December 20211 mo
Guildford, UK
• Customer service • Manage the bookshelves well • Response to enquiries (in person or by call)
Teaching Assistant
國立東華大學 | National Dong Hwa University ・Part-Time
May 2021 - June 20212 mos
台灣花蓮縣
• Assist with the Leisure Social Physiology module by marking assignments and lecture preparationsHousekeeper & Waitress
Salzburg B&B・Part-Time
June 2020 - May 20211 yr0 mos
台灣花蓮縣
• Improve well-organized skills by completing tasks efficiently and attentively • Prepare and serve the meals • Room cleaning and pre-check-in preparingTeacher Assistant
July 2018 - August 20191 yr2 mos
台灣桃園市桃園區桃園
• Design science and art courses for kids • Develop detail-orientation skills by looking after 40 children • Enhance people skills by interacting with children and their parentsLibrary Assistant
國立東華大學 | National Dong Hwa University
January 2019 - May 20195 mos
台灣花蓮縣
• Customer service • Manage the bookshelves well • Response to enquiries (in person or by call)
Customer Service Advisor
Watsons・Part-Time
October 2018 - May 20198 mos
台灣花蓮縣
• Advice products to customers • Customer service • Process payments • Response to enquiries (in person and by call)Departmental Society Member
國立東華大學 | National Dong Hwa University
June 2018 - October 20185 mos
台灣花蓮縣花蓮
• Team cooperation • Has done a welcome party for over 200 students as an event leaderKitchen Staff and Waitress
March 2017 - September 20177 mos
台灣桃園市桃園區桃園
• Cooperate with the team smoothly and serve the customer efficiently • Maintain hygiene in the restaurant • Prepare and serve the mealsStudent Ambassador
September 2014 - June 201510 mos
台灣桃園市桃園區桃園
• Host international students • Introduce Taiwanese cultures
Education
University of Surrey
Master’s Degree・International Events Management
2021 - 2022
Activities and societies
Snatch the Chance Online SeminarSnatch the Chance Online Seminar -Associated with University of SurreyAssociated with University of Surrey • Aim at discussing Child Trafficking in Mega Events by having professional speakers, Dr Michael Duignan from UoS and Philippa King from It's a Penalty. •As a marketing manager in charge of customer relationship management, event promotions, social media management, and visual designing. social media and printing.國立東華大學 | National Dong Hwa University
Bachelor’s Degree・Tourism, Recreation and Leisure Studies
2017 - 2021・ 4.1/4.5 GPA
Activities and societies
• Department's Basketball Team: Team Manager • Fire Dance Society: Member • Tourism Students Association: Member • Department Welcome Party: OrganizerDescription
鯨夏·洄潮 (Jing Xia Hui Chao) Marine Education Camp -Associated with National Dong Hwa UniversityAssociated with National Dong Hwa University Show project • Based on "Life Below Water", the 14th goal of the UN's Sustainable Development Goals. • Cooperate with a whale-watching company, Turumoan. • Advance abilities, including coping with hospitality industries and mature thinking. • Responsible for planning and executing events; managing transportation, accommodation, food, and beverage.
University of Pardubice, Czech Republic
Non-Degree Program (e.g. Coursera certificate)・Department of English and American Studies
2019 - 2020
Licenses & Certifications
Wellbeing Awareness Webinar
Greencross Training
Credential ID: 608224548
Expires June 2023
English Tour Leader
Ministry of Examination (Taiwan)
Issued May 2021 · No Expiration Date
English Tour Leader
Ministry of Examination (Taiwan)
Issued May 2019 · No Expiration Date
Chinese Tour Guide
Ministry of Examination (Taiwan)
Issued April 2018 · No Expiration Date
Chinese Tour Leader
Ministry of Examination (Taiwan)
Issued April 2018 · No Expiration Date
Dale Carnegie Course (Youth Program)
卡內基訓練 Dale Carnegie Training Taiwan
Issued October 2012 · No Expiration Date
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