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Ines lin
DHL Express Telemarketing Executive
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Ines lin

DHL Express Telemarketing Executive
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DHL Express
Logo of the organization.
Soochow University
Taichung City, Taiwan

Professional Background

  • Current status
    Unemployed
    Open to opportunities
  • Profession
    Enterprise Sales
  • Fields
    Logistics
  • Work experience
    1-2 years (1-2 years relevant)
  • Management
    None
  • Skills
    Word
    PowerPoint
    Excel
    Communication
  • Languages
    Chinese
    Native or Bilingual
    English
    Fluent
  • Highest level of education
    Bachelor

Job search preferences

  • Desired job type
    Full-time
    Not interested in working remotely
  • Desired positions
    商務開發、專案管理、產品開發
  • Desired work locations
    Taipei City, Taiwan
  • Freelance
    Non-freelancer

Work Experience

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Telemarketing Executive (Lead Qualifier)

DHL Express
Full-time
Nov 2021 - May 2023
1 yr 7 mos
● Qualify lead sources and quantify potential revenue to direct quality leads to the appropriate sales resources. ● Analyzed customer interactions and history, identifying businesses poised for global expansion or increased shipping needs, and uncovering key upsell and cross-sell opportunities. ● Successfully built relationships with over 100 customers per month and achieved 90% of the overall performance targets for more than 12 months.
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Customer Success Intern (Remote)

OYA Career
Internship
Jul 2021 - Nov 2021
5 mos
anywhere, McKee, KY 40447, USA
● Spearheaded the creation of targeted surveys, delivering incisive analysis of target audiences, competitive landscapes, and product benchmark ● Initiated proactive engagement with prospective clients to acquaint them with OYA's services, achieving near-perfect satisfaction scores (4.86/5) and boosting an increase in service adoption intent by 30%. ● Collaborated cross-functionally with key departments (such as the Consulting Team and Marketing Teams), providing strategic insights to refine product offerings and processes, ultimately enhancing the overall customer experience.
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Intern

Jul 2018 - Aug 2018
2 mos
Tanzi District, Taichung City, Taiwan 427
● Collect peer companies' product specifications and performance, and integrate front-end data for the company's product competition analysis ● Search for suitable traders and foreign manufacturers, and compile contact information of manufacturers and channels that may develop relationships into a form

Education

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Bachelor of Business Administration (BBA)
International Buisness
2017 - 2021
4/4 GPA

Licenses & Certifications

TOEFL (102/120)

ETS
Issued Aug 2019
No Expiration Date