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I have been involved in all aspects of digital marketing for the past 10 years, specialising in content and copy writing for websites and applications based in the SaaS industry. 

I focus on software related to IT, web development, cyber security, and data analytics.

I am enthusiastic about software technology as a driver of positive social, political, and environmental change. 

I believe the responsible use of technology can not only improve the quality of lives today, but also ensure the survival of future generations.

Currently completing the only online university-accredited diploma in UX design.

UX Design Institute

University of Sussex

City College Brighton and Hove

Content Writer/ Editor

Jess Kitt O Loughlin

Skillsoft

Content Reviewer/ Editor (Contractor)

Reviewing accessibility writing to ensure it meets global and in-house standards, is grammatically correct and contextually accurate, and provides an equal user experience to learners with hearing and visual impairments. 

Specialising in videos related to IT, cyber security, data science, and web development.

- Reviewing audio descriptions, closed captions, and transcripts provided by 3rd party vendors
- Creating edit requirements for implementation by vendors
- Sending feedback to vendors on grammar, writing style, and accessibility best practices, as well as educational information around video subject matter
- Providing vendor training and workshops
- Updating in-house guidelines
- Providing regular updates on trends and statistics to company stakeholders
- Providing support to the content dev team on various other projects related to the Skillsoft SaaS platform

Working with companies across various industries - such as design, software, mental health, and corporate responsibility - to help them augment their digital presence through content pieces, website/ app copy writing and editing, SEO analysis, and product messaging.

- Website and app copy writing/ editing
- Content analysis and review
- Blog post, article, comic strip & white paper creation
- Product massaging
- SEO analysis

Freelance for Various SaaS Companies

Digital Content Consultant

I set up and managed the team responsible for writing and maintaining GetApp's product listing pages. I worked with vendors to increase ROI, provide them with technical support, and to collect their feedback to improve their user experience of the SaaS vendor platform.

- Content writing for product pages
- Design of product listing pages
- Guideline creation
- Copy writing for GetApp website
- Team management
- Training and workshops
- Technical support for vendors

GetApp

Product Catalog Manager (SaaS)

Part of the marketing section of a small team responsible for launching a German travel and tourism product in the UK. We also worked on content localisation and digital marketing for the UK versions of all the company's websites.

- SEO for company's portfolio of websites (language schools and tourism products)
- Website building
- Content localisation and translation
- Product branding
- Copywriting
- Blogging
- Link building
- Google ads
- Offline marketing
- Market research
- Social media management

Sprachcaffe/GEOS Languages Plus

Digital Marketing Executive

Translating online apartment rental listing from Spanish to English.

Open House Realty Group

Online Translator

Teaching children with special needs, as well as local primary school children, teenagers, and adults.

The American Lake School

English Language Teacher

Using the Callan Method to teach group, one-to-one, and business English classes to adults.

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