//assets.cakeresume.com/assets/contentarea/contentarea-2d64eca8dae2a1ffb31e0fb1df887bbad072c7c19734d7d30fa14884bbcc299a.css

User Experience Design

獸群之心 | Soking

Scholarship Recipient

adplist.org

Persona Strategy

Women Techmakers Taiwan

Front-End Basic

HexSchool 六角學院

Finalist

UNBLOCK

Specialize in delivering actionable design solutions through the lens of Human-Centered Design with my diverse background.

• Represented the department in a two-month academic exchange and on-site internship at an international hotel in Guam, USA.

• Held leadership roles in the departmental student association, organizing events and coordinating team efforts for academic presentations and club activities to ensure the successful completion of events.

Tunghai University

Lead UX Designer

陳姵吟Andrea, Chen

dotBRAND

Led the UX initiatives and agile strategy, overseeing the product roadmap, version management, and design system for an AI content creation platform that adapts to various screen sizes. 

The role involved closely monitoring development progress and milestones to uphold usability and accessibility standards, fostering seamless collaboration with the Dev team. 

Notably, the efforts resulted in a remarkable 200% surge in User Conversion Rate, a 29% enhancement in NPS, and a 20% boost in retention rate.

台灣

Oversaw a comprehensive brand overhaul, including a redesigned logo, engaging social media content. 

Achieved a remarkable 100% increase in customer reach through competitor analysis. Managed stakeholder expectations and facilitated clear communication.

Disneyland Merchandise Sourcing | Retail

Social Media Manager

Adapted sales strategies to new market conditions, resulting in a remarkable sales performance rate of over 30% during the Covid-19 pandemic.

Fullon Hotel Fulong

Sales Assistant Manager for GIT

Dedicated to understanding and addressing client needs. Supported the leaderships in sales negotiation, closing deals worth more than 3 million NTD.

The splendor Hotel Taichung

Sales Supervisor for Taipei Sales Department

Managed marketing and sales operations for three upscale business hotels, developing innovative strategies to drive customer engagement and retention.

陳姵吟Andrea, Chen’s posts