Avatar of Jing-Yuan Chang.
ProfileResume
Posts
27Connections
In
Avatar of the user.

Jing-Yuan Chang

PMP, CSM
• Willing to relocate to Toronto, OH, Canada • Agile Leader • Over four years of PM-related experience dealing with both hard and software has made me a great communicator. Good at clarifying and fulfill clients' requests and turns them into something achievable. • Familiar with product&project management. (Both Waterfall & Agile) • A strong logical thinker. Not only on business but clients' aspects, effectively increase clients’ satisfactory. • Project Management Professtional • Certified Scrum Master • Highly open-minded communicator
Logo of the organization.
英屬維京群島商瑞嘉耐思科技有限公司台灣分公司
University of Victoria, BC, Canada
New Taipei City, Taiwan

Trình độ chuyên môn

  • Tình trạng hiện tại
    Đã có việc làm
  • Nghề nghiệp
    Project / Product Management
    Project Manager
  • Lĩnh vực
    Phần mềm
    Dịch vụ cung cấp thông tin
  • Kinh nghiệm làm việc
    4-6 năm (4-6 năm liên quan)
  • Kinh nghiệm quản lý
    I've had experience in managing 5-10 nhân viên
  • Kỹ năng
    Microsoft Office
    English Language
    Chinese (native)
    Google GA
    Project Management
    Client Relations
    Request interview
    Product Management
    Certified Scrum Master CSM
    project management professional
    Agile
    WFH
    Remote
  • Ngôn ngữ
    Chinese
    Bản địa hoặc song ngữ
    English
    Bản địa hoặc song ngữ
  • Trình độ học vấn cao nhất
    Bachelor

Ưu tiên tìm kiếm việc làm

  • Hình thức làm việc mong muốn
    Full-time
    Không quan tâm đến làm việc từ xa
  • Vị trí làm việc mong muốn
    專案管理/產品管理 Project/Product Management
  • Địa điểm làm việc mong muốn
    Toronto, ON, Canada
  • Freelance
    Không phải freelancer

Kinh nghiệm làm việc

Logo of the organization.

Project Manager

12/2021 - Hiện tại
Taiwan
- Project/Requirement Management - Jira implementation - Gather implementation - Profit-oriented backlog scheduling - Agile leader - Scrum Master - Cross-functional co-op(international in English) - WFH experience

Sr. Sales Operations Specialist

09/2020 - 10/2021
1 yr 2 mos
• Ticketing Market Agency - New clients development - Public relationships - Request Interviews & Discussion - Business cooperation - Start a new ticketing platform “TixFun” on 2020/11/02 - Accomplished about 40,000 members & over 40 contracted clients • Product Sales - Digital Sales (B2B & B2C) - Business event planning & scheduling - Digital data tracking & analysis - Social media marketing (Digital) • Platform Function-wise (PM) - Product scale management - Analyze & optimize different functions - Product new features design& planning (coding excluded) - Android/iOS developer program account management

Front of House Manager

07/2020 - 09/2020
3 mos
•Start a family-owned restaurant - Develop new client relationship - Optimize operation & workflow - Assist in new product development - Event planning

Operations Supervisor

10/2019 - 04/2020
7 mos
• Remote Rehab Therapy Platform Operation - Product operation - Public relationship (B2B & B2C) - Optimize UI/UX - Platform QA - Product review (Logical based) - Therapist relation management - Content Create - Social media management • Product Sales - Bilingual Sales & Customer Success (Both Mandarin & English) • Online & Offline event support - China-based on-site Seminar support & sales - Online Seminar

Specialist

06/2017 - 03/2019
1 yr 10 mos
• Responsible for the whole NTCH ticketing platform and SAA.(行將車輛競拍系統) project management. - Starting from an idea or requests, communicate with the clients. - Analyze and sort out achievable results for the R&D and Art&Design Teams. - Multi-department meeting to discuss how the product can be made based on clients’ demands. - Build up models and confirm with clients if the model meets the expectation. - Set up project schedule, including interior system testing and estimate system on-board date; then to ensure the team execute accordingly. - Customized system front & backend operating. - System Orientation to clients. • Responsible Product: • NTCH Ticketing Platform - Currently the largest ticketing platform in Taiwan with about 1.3 billion revenue per year. - Website renovation on board 2019/05. - Monthly meeting and demand interview for platform review and to consistently improve the platform. • NTCH Ticketing APP “OpenArts” - On board 2017/12, - Reach 30,000 active members per month within an year. - Biweekly meeting for APP comments review and discuss for solutions. • SinJang Auto-Car Auction System - Taiwan largest Auto-Car Auction system. - Meeting based on clients’ request. - Currently undergoing expansion process of China’s market.

Inside Sales

10/2016 - 05/2017
8 mos
• Responsible for project and product management. - Providing quotes - Inventory control - Schedule for delivery - Any further requests from clients by case closed. • Responsible Project: • EVA Airways Corporation 2016-2017 annual hardware Replacement. • Hotel Royal Group (老爺酒店集團) 2016-2017 annual hardware Replacement. • YangMing Marine Transport Corp. (陽明海運) 2016-2017 annual hardware Replacement. • TutorABC 2016-2017 annual hardware purchase.

Học vấn

Bachelor of Science (BS)
Economics
2012 - 2016
Các hoạt động xã hội
VP at UVic Taiwanese Association

Bằng cấp & Chứng chỉ

Project Management Institute
Thêm số CCCD: 2635192
Hết hạn vào 08/2025
ScrumAlliance
Thêm số CCCD: 000956105
Hết hạn vào 07/2021